Cobb County Toyota - Service Center

Service by Costas Hernandez was terrific = informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. More

Always a great service experience with Jeff Silvers! Our family is a long time customer of the Cobb County Toyota service department. Our family is a long time customer of the Cobb County Toyota service department. More

Service advisor Costas was horrible. It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time for 4 tires an alignment and an oil change he wanted to laugh when I asked if I had a service appointment. He never produced any documentation of the appointment. Then he claimed that I was 15 mins late, Which I called and told him that I had a dead battery and I would be late. He should have told me that it would be a 3 hr service. Then he said my truck would be finished by 1pm at the latest. It was 130 when they finished. I asked for a discount for the 3 hour svc and he laughed and said absolutely not like he had a chip on his shoulder. I will check to see if he gave me the initial discount that he promised b4 svc. Lastly all the other svc reps came in the wait area to talk to their ppl. No he calls me on the phone to talk to me about my truck . his cust svc skills are horrible. He just says ‘I got you’. What does that mean? Whatever this infuriating. I believe in customer svc excellence More

Excellent first time service experience! Wait time less than estimated!! Waiting area was clean and comfortable! Wait time less than estimated!! Waiting area was clean and comfortable! More

Great job. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. More

GREAT SERVICE EXPERIENCE. SERVICE ADVISOR AUSTIN ANSWERED ALL OF MY QUESTIONS. WAIT TIME WAS AS PROMISED. I GIVE AUSTIN 5 STARS!! SERVICE ADVISOR AUSTIN ANSWERED ALL OF MY QUESTIONS. WAIT TIME WAS AS PROMISED. I GIVE AUSTIN 5 STARS!! More

Been my dealership for the last 8 years and I got 2 cars from them. Excellent place from them. Excellent place More

You always have the best service experiences at Cobb county Toyota. Even when there are issues they do everything they can to make it right and they respect your time county Toyota. Even when there are issues they do everything they can to make it right and they respect your time More

Excellent service representative, fast service. I always bring my cars to this service center. Good job I always bring my cars to this service center. Good job More

I recommend Town Center, Toyota to anyone. I love my RAV4. It is wonderful to drive. I love my RAV4. It is wonderful to drive. More