Cobb County Toyota - Service Center

The technicians are always helpful. time in service is always quick. Good experience. . Will be back time in service is always quick. Good experience. . Will be back More

Always exceptional experience. Drive all the way from Orlando, FL back home to Cobb to get the experience compared to the local Toyota dealership. Drive all the way from Orlando, FL back home to Cobb to get the experience compared to the local Toyota dealership. More

This is the second time I work with the customer service representative. He's provided excellent service Thank you. Thumbs-up representative. He's provided excellent service Thank you. Thumbs-up More

Didn’t have a great experience. The technician we used to see left for another job. In my most recent experience, we worked with Anthony who ended up adding multiple line items to m The technician we used to see left for another job. In my most recent experience, we worked with Anthony who ended up adding multiple line items to my bill that I never requested or confirmed to have done on my car. Additionally, the estimated time to complete the service was over an hour longer than what I was told to expect. Luckily, the manager made it right, but I wouldn’t recommend using Anthony in the future. More

Seemed like there was a fairly long wait to have service performed. Nice day. tho. performed. Nice day. tho. More

I’m new to Georgia and have used Cobb Toyota twice. The service staff is always friendly and helpful. Some others need to smile more. The service staff is always friendly and helpful. Some others need to smile more. More

I was happy with the speed that the service was performed. I was waited on as soon as I arrived at the service department. performed. I was waited on as soon as I arrived at the service department. More

Wait time was perfect and service was great. Waiting room was clean and well maintained. Waiting room was clean and well maintained. More

Generally good customer service. Service is usually efficient. The service representatives are generally good with recommending services. Service is usually efficient. The service representatives are generally good with recommending services. More

Horrible service. Tires did not get rotated as I marked them when I left home. Loose air stems on tires when they did take the car back there to get tires rotated. Lef Tires did not get rotated as I marked them when I left home. Loose air stems on tires when they did take the car back there to get tires rotated. Left big spots if oil on my floor mats, steering wheel and the door entrance getting into the car. Car was scratched above and near tires. Service manager was dismissive regarding my complaint and should be fired. Service has declined terribly since I been going there for the past 10years getting all repairs and maintenance done on my car (it was bought new). I was very disappointed with my visit. More