Cobb County Toyota - Service Center

The only dealership I go 🚶‍♂️ to. Simon is the man 👨.every toyota I own, I go to Cobb County toyota Simon is the man 👨.every toyota I own, I go to Cobb County toyota More

Good service center but I am not sure why I had to get a 45,000 mile service when I only needed an oil change. 45,000 mile service when I only needed an oil change. More

Cobb County Toyota truly sets itself apart from other Toyota dealerships. From the service advisor (Simon) to the technician (Daniel), a high degree of knowledge, professionalism and empathy were consis Toyota dealerships. From the service advisor (Simon) to the technician (Daniel), a high degree of knowledge, professionalism and empathy were consistently demonstrated. More

I still have the rattle on my left b pillar. Back seats rattle when I close the driver door entering the car. Back seats rattle when I close the driver door entering the car. More

Did not have an appointment but they took me right in. Very low wait time. Excellent service. Very low wait time. Excellent service. More

After change to new ones, breaks are still not working. I’m not satisfied with the service provided yesterday I’m not satisfied with the service provided yesterday More

Jeff was courteous and professional. What he said was going to happen happened. Highly recommended. What he said was going to happen happened. Highly recommended. More

Good experience, fast service, good communiction. Will return again in the future for further service. Will return again in the future for further service. More

Great customer service and comfortable waiting room accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! More

I scheduled an appointment online requesting specific things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I get a text asking me to meet my technician to discuss a few things. This is when I got extremely mad. I was told several more things that “could be” fixed on my car totaling close to $3,000. I asked for specific service so do NOT take my car apart looking for things that need to be fixed. The car is over 20 years old. Let it be. After I refused all of the additional requests, I was told it would only be about 30 more minutes. I spent FIVE hours at your dealership. Yes, FIVE FLIPPING hours when I should have been at work. I have been using this dealership for years and so do my family and friends. They will no longer be using your services. This was the WORST customer service experience I have had in a long time. I was visibly angry and frustrated, but no one there asked if they could help or anything. Where are your managers? Had I not been hours late to work, I would have found one. It could have all been avoided had your technicians just did what I asked and not try to push additional service on me. More