Back

Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,946 Reviews

2,946 Reviews of Cobb County Toyota - Service Center

Sort by
August 12, 2023

I pulled in for routine maintenance without an appointment. I was addressed to and my needs were taken care of quickly. A recall was explained detail and so was my coverage for routine maintenance More

by lyn6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Pleasant service rep. Was very helpful and kept me in the loop while my car was being serviced. More

by FRANKGWX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nascimento
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

every time a service is done, they don't inflate the tire, check the pressure and leave the tire without the valve cap. I always have to buy new caps, inflate the tires myself. Same goes for the 2 cars. More

by jpmssb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I always have a good experience with the service department. Good communication, speedy service always appreciated More

by terriemcdaniel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The courtesy shuttle drivers - both very pleasant
August 10, 2023

Used for years, after purchase. Always good service, Quick to meet my needs. Great people. Very nice to deal with. More

by Atrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Excellent Top Notch Service is always professionally done and in time. Simon is a great Asset for this dealership and Toyota Corporation More

by MWIZDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah
August 10, 2023

Everybody was professional and and friendly got my oil changed and rotated tires was pleased by the service More

by MARGIE.DOBSON3140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

very good service. Mr. Juan Carlos Ortega excellent. and the man who brought my car very kindly helped me with some questions that I asked him. I felt very well cared f More

by YOLANDA_GOMEZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Great service but calling four or five times and it rings two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response More

by jack.nix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO
August 10, 2023

I dropped of my car at 7:45am and was given an estimated time of 11:00 am for the 30,000 mile service to be completed. At about 1:00 I called to find out when my car would be ready. The call was forwarded More

by rllewis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
242
...