Cobb County Toyota - Service Center

Brent Stump provided great customer service during my visit. I like how he took the time to explain to the customer before me her concerns about her car. I will ask for him on my next car service visit. visit. I like how he took the time to explain to the customer before me her concerns about her car. I will ask for him on my next car service visit. More

I was satisfied with my overall service, but the reason for the 3 stars is due to them not completing my request to check the air in my tires to make sure they had enough air. When I picked up my car my ti for the 3 stars is due to them not completing my request to check the air in my tires to make sure they had enough air. When I picked up my car my tire light came on and when I asked the young lady to have someone check my tire pressure she kept saying it may be due to a sensor going bad. I explained to her that I''ve had issues with the tire pressure on one particular tire, but she kept saying it most likely was the sensor. Someone did check the tire in question and it was extremely low on air as I had shared with the service tech. As the old saying goes when service comes into play..."the customer is always right!", or at least in this situation. As for the ones that cleaned my motor...they did a great job! More

Mr. Chan, Mr. Ortega, and Mr. Ellis were all personable and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. More

My first service at Toyota with a new car and it was fast. Biggest impression was the customer service as K. Fuller was very professional, personable and it just seemed like overall everyone there was w fast. Biggest impression was the customer service as K. Fuller was very professional, personable and it just seemed like overall everyone there was willing to help, none were fake. This is how all customer service should be everywhere. More

Did a great job keeping me in the loop and explaining everything. Also really liked the pickup service for my wife to get the car when it was finished. I don't remember the name of the person from the s everything. Also really liked the pickup service for my wife to get the car when it was finished. I don't remember the name of the person from the service department. More

Simon is very friendly and helpful. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. More

Excellent attention from Mr. Carlos Ortega, always happy and willing to help you with everything. Carlos Ortega, always happy and willing to help you with everything. More

JC is very warm and friendly, he takes the time to explain what need to be done and he give me the approx. time the work is done, and I am good to go. explain what need to be done and he give me the approx. time the work is done, and I am good to go. More

Simply the best. Never try to pressure me. JC is the best. I've been using him for 12+ years. Recently JC was on vacation so Zach stepped in. I would highly recommend Never try to pressure me. JC is the best. I've been using him for 12+ years. Recently JC was on vacation so Zach stepped in. I would highly recommend either. More

Brenton was so helpful! I needed a new wheel and 4 tires in record time so I could get to my doctors appointment!!! He came through for me and my car now drives like it is b I needed a new wheel and 4 tires in record time so I could get to my doctors appointment!!! He came through for me and my car now drives like it is brand new!!! Thanks so much Cobb County Toyota!!!! More