Cobb County Toyota - Service Center
Kennesaw, GA
3,121 Reviews of Cobb County Toyota - Service Center
Highly recommend Cobb Count Toyotas service department, especially JC Cooper! JC is a great service advisor to deal with primarily because he listens to you! Doesn't try to sell you any services you don't especially JC Cooper! JC is a great service advisor to deal with primarily because he listens to you! Doesn't try to sell you any services you don't need! Always keeps me in the loop while my car is being serviced!! More
Jonah is an experienced excellent player in the field of “Auto Sales “. I see him as an asset to Cobb Toyota. The young man is simple, effective and efficient. Mr Bernard showed his understanding of managi “Auto Sales “. I see him as an asset to Cobb Toyota. The young man is simple, effective and efficient. Mr Bernard showed his understanding of managing finances. The gentleman displayed unequivocal knowledge of the financial markets. He does not only sell vehicles but advises buyers through amicable deals. Let me openly congratulate these two guys. They are Cobb Toyota strong pillars and service providers to reckon with. Thanks guys. More
Great experience with all at CC Toyota. Sales staff, financial and management were all world class! Sales staff, financial and management were all world class! More
The car was not brought to me. I had to walk a long way in the cold to it. And the next day I had the tire pressure light come on and had to add 4 lbs of air to my rear tire after I had to walk a long way in the cold to it. And the next day I had the tire pressure light come on and had to add 4 lbs of air to my rear tire after you rotated the tires and checked the pressure. More
They perform good service, but plan to wait. Figure on 2 hours for an oil change. If you book service for issues (they do not take appointments for basic service like oil changes), plan to have Figure on 2 hours for an oil change. If you book service for issues (they do not take appointments for basic service like oil changes), plan to have a way to get home. Even booking on line for having a loaner car is worthless. They do not have enough loaners and you will not get one. I was told that the on line system does not reserve a car, and they only have around 20 loaners. They likely do over 100 services a day, so it’s not likely to get one. They do good work, but it is not convenient. Buy your car from them as I have for 3 vehicles, but find another place for service. More
Katie in customer service goes above and beyond. That is it all I have to say That is it all I have to say More
No surprises. warranty work to replace seat sensors took several hours while 30K service was around an hour. warranty work to replace seat sensors took several hours while 30K service was around an hour. More
I made a mistake and made an appointment with Marietta Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was d Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was done and I was back on the road!! Great attitudes with all Ireps I met. More
Very quick service was vey surprised and happy excellent experience Would recommend the service department experience Would recommend the service department More
Katie Fuller was super helpful and friendly! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! More