Cobb County Toyota - Service Center

I was greeted when I arrived, was immediately checked in and the oil change was quickly completed. and the oil change was quickly completed. More

They did a tire rotation and oil change. I asked if they can fill the tire with air since I had a low tire pressure light on. They said absolutely. But they did not do it. I asked if they can fill the tire with air since I had a low tire pressure light on. They said absolutely. But they did not do it. More

Oil change and emissions took over 1 1/2 hours. Then, when I checked before leaving the tech had left one of the bolts out of my skid plate. It took another 30 minutes to replace my missing bolt. O Then, when I checked before leaving the tech had left one of the bolts out of my skid plate. It took another 30 minutes to replace my missing bolt. Oil was everywhere. Dumped all inside my skid plate and dripping on to the ground. The service manager had to fix the situation himself. 2 hours, poor job performance and attempted to deceive me into thinking the job was done correctly. If I hadn’t checked my skid plate would have been improperly installed and missing a bolt. Someone needs to be fired.. The only redeeming factor was the service manager. He at least got it fixed eventually. I’ve been a loyal customer of Cobb county Toyota for years. I will not be returning to do business again. More

Left trash in my vehicle. Staff did not seem concerned about my questions I had. Staff did not seem concerned about my questions I had. More

I am rating 5 because the excellent service the repair department provides. Thank you Austin for your continuous outstanding service. department provides. Thank you Austin for your continuous outstanding service. More

My service advisor today was Anthony, and he was incredible! Extremely efficient, gave me updates, and just a warm personality. You can see that he works extremely hard and wants his clients to be h incredible! Extremely efficient, gave me updates, and just a warm personality. You can see that he works extremely hard and wants his clients to be happy. He gave me a summary on all the work done and gave me all details. Thank you Anthony, you’re the best!! More

They’re very kind. The service was really quick and easy. The dealer is close to my house The service was really quick and easy. The dealer is close to my house More

Very nice service. Service advisor Mr J Cooper is excellent. Will definitely come back again for service Service advisor Mr J Cooper is excellent. Will definitely come back again for service More

The paperwork says that alarm was reset and wasn't. Missing stem valve caps. Rude Missing stem valve caps. Rude More

Anthony does a great job outlining what the problems are with my vehicle and giving me a fair price for the work. My van keeps running and I’ll keep bringing it in. Thank you Anthony for your hard work and with my vehicle and giving me a fair price for the work. My van keeps running and I’ll keep bringing it in. Thank you Anthony for your hard work and commitment to making Toyota a respectable brand. More