Cobb County Toyota - Service Center
Kennesaw, GA
3,071 Reviews of Cobb County Toyota - Service Center
Fast and friendly. Costas always takes time to listen to concerns and answer questions. In and out in under an hour with no appointment for an oil change and inspection Costas always takes time to listen to concerns and answer questions. In and out in under an hour with no appointment for an oil change and inspection. More
The dealership handled my maintenance very well on 12. 10.24 when I dropped in with my corolla. 10.24 when I dropped in with my corolla. More
Have always had a good service experience at Cobb Co. Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall th Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall that needed to be resolved. Have been getting our vehicles serviced at Cobb Co. Toyota for years and have never had a reason to complain. More
I went in for a tire change that took 5 hours. Raven got me a shuttle so I could go a mile down the road to finish errands and be picked back up. I waited 2 hours for a pick up with 5 calls back f Raven got me a shuttle so I could go a mile down the road to finish errands and be picked back up. I waited 2 hours for a pick up with 5 calls back for a pickup only to get Brent finally who was a help and got me returned back to Toyota. Raven only used the call center when actually the driver was there asking when I was needing to be picked up. She actually knew I needed to get back. Raven, take lessons on customer service from Brent. This was not how return business is done. Maybe I need to start using again Nalley for my Toyota service. More
I had another great experience at Cobb Toyota. Our advisor, Anthony, was incredibly helpful and provided excellent customer service. My vehicle was ready exactly at the promised time, which made t Our advisor, Anthony, was incredibly helpful and provided excellent customer service. My vehicle was ready exactly at the promised time, which made the whole process smooth and stress-free. Highly recommend! More
Great service. Didn't push unnecessary work at me. Was ready on time. This was the first time I've been in. I'll be back. Didn't push unnecessary work at me. Was ready on time. This was the first time I've been in. I'll be back. More
I am a third generation Toyota owner and always bring my car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an oil change and taillight replacement. I did not get checked out until 1:38 pm. When I texted the service representative, Katie Fuller at 1:00 pm asking how long it would because I had an appointment, she said she would check. I When I got up to leave, I saw my car sitting in the parking lot completed. The service representative had gone to lunch and failed to tell me that my car was ready. I thank David Cobb for finding my invoice and checking me out. More
Random braking grabbing issue in 2025 ICE Corolla Hatchback when letting up on throttle, a couple of times with steering wheel tug to left. Technician was not able to recreate in test drive. Service Hatchback when letting up on throttle, a couple of times with steering wheel tug to left. Technician was not able to recreate in test drive. Service consultant didn’t believe it was happening. Was turned over to sales rep to go over settings. Will return to service if issue worsens. More
Great service, fast and reliable. Staff was attentive and waiting area was nice. Overall great experience. Staff was attentive and waiting area was nice. Overall great experience. More