Cobb County Toyota - Service Center

We are a Toyota family, and I take all of our vehicles to be serviced there. It is always a smooth and stress-free experience and because of this I will only deal with Austin. He is great to deal with and be serviced there. It is always a smooth and stress-free experience and because of this I will only deal with Austin. He is great to deal with and explains everything to me. More

Brought my 4runner in for battery and also asked that the technician bring my air in my tires to 32lbs. My air was at 27 and 28lbs when I brought it in. I picked the car up 2 hours later and driving down the technician bring my air in my tires to 32lbs. My air was at 27 and 28lbs when I brought it in. I picked the car up 2 hours later and driving down the road and realized they did not put air in my tires like I asked. It's a small thing but I asked. Also why is this not part of their 20 point check? Seems to me tire pressure would be automatic. Disappointed but pleased with everything else. More

My representative was not readily accommodating when I questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak with the supervisor who removed charges from my bill that he confirmed was not done upon inspection of the vehicle. …If a service is not done don’t insist that the customer pay and physical verification not done. … More

The oil change was done super fast. Jeff was very friendly and helpful. Great customer service! Jeff was very friendly and helpful. Great customer service! More

Difficult to get in contact with service advisor, would rarely call back when messages left, never received an explanation as to why transmission needed to be replaced or quote, ended up taking vehicle els rarely call back when messages left, never received an explanation as to why transmission needed to be replaced or quote, ended up taking vehicle elsewhere once I was able to find it in their lot as it was not where I was directed to More

They don’t fix the problem in my Tacoma ! I will visit other dealership to fix it! I will visit other dealership to fix it! More

The oil change and tire rotation was done in a timely manner. The tech found a small nail in the tire which was great. I was able to pull it out without incident. manner. The tech found a small nail in the tire which was great. I was able to pull it out without incident. More

Full transparency, excellent service advisors and technicians, will be bringing my other and future cars to them for everything. Thanks again, Anthony! technicians, will be bringing my other and future cars to them for everything. Thanks again, Anthony! More

Simon was very helpful in explaining what needed to be done as far as service for my car. He was personable and professional. done as far as service for my car. He was personable and professional. More

Excellent customer service from Jeff as always-came in for something I didn’t need? for something I didn’t need? More