Cobb County Toyota - Service Center

Took my car in to have the weather stripping along the trunk replaced. I was told when I made the appointment that it would take around 1 day. My car was there from 9:00AM Wednesday to 11:00AM Monday. I r trunk replaced. I was told when I made the appointment that it would take around 1 day. My car was there from 9:00AM Wednesday to 11:00AM Monday. I repeatedly called and was assured they'd get to it soon, and finally on Saturday they offered me a loaner vehicle and promised it'd be done by Monday. It finally got done this morning, and they tried to overcharge me. I was quoted around $750, and when I went to pick my vehicle up they told me it would be over $1000. It looked like they were trying to charge me for fixing something they did not do, and luckily they were able to get the price closer to where it was originally quoted. It was overall a very frustrating experience and it took way longer than it should have. I will not be returning to this dealer. More

Dropped vehicle off last minute on a Sat. Another company said they couldn’t do my oil change because the bolts were over tightened. Cobb county Toyota got me in without an appt on Sat mrng a Another company said they couldn’t do my oil change because the bolts were over tightened. Cobb county Toyota got me in without an appt on Sat mrng and had no problem changing my oil for me. They were also cheaper than the first place. More

Sales advisor did not listen when I said I wanted my oil changed. He said I wasn’t due but I stated I would still like my oil changed. changed. He said I wasn’t due but I stated I would still like my oil changed. More

Hi when i took my car in for a maintenence check I was informed that I didn't have to pay any thing this time and the young lady that assisted me was great. informed that I didn't have to pay any thing this time and the young lady that assisted me was great. More

I was in and out in about an hour! Thank you for your professionalism and respect for my time. Thank you for your professionalism and respect for my time. More

Overfilled my oil by over 1/2 a quart. Did not adjust tire pressure to specification after tire rotation. Did not adjust tire pressure to specification after tire rotation. More

They always take care of my car. Not pushy. They get me in and out fast Not pushy. They get me in and out fast More

I appreciate that the service is prompt and I didn't have to wait several hours for its completion. My advisor, Austin, did a great job expediting the work and keeping me apprised of its ptogress. to wait several hours for its completion. My advisor, Austin, did a great job expediting the work and keeping me apprised of its ptogress. More

I was told the oil change coupon for 29. 99 but due to coupon not uploaded by the dealer I was charged 79.99 I asked for refund for the difference but no refund was issued 99 but due to coupon not uploaded by the dealer I was charged 79.99 I asked for refund for the difference but no refund was issued More

Simon and his team took care of me quickly and gave me a great price on my new tires great price on my new tires More