Cochran Volkswagen South Hills

Overall great experience. Trevor was knowledgeable, friendly, and helpful throughout the whole process. The dealership is clean and welcoming, and they have some nice incentiv Trevor was knowledgeable, friendly, and helpful throughout the whole process. The dealership is clean and welcoming, and they have some nice incentives when you buy from Cochran. Friendly sales and a straightforward dealership. Transparent pricing and they were generous and fair with my trade-in. The value they gave me what pretty much what I was expecting to get after doing my own research, and was glad I didn't have to fight over it. The deal did hit a bump when the vehicle I chose had an issue off the lot. But the team worked with me to get past that and into something that same day by offering a discount on the same vehicle with a slightly different trim. It all worked out and I'm very happy with the purchase and my new Tiguan. My only complaint is that it really seems like the body shop rushed to get the car ready and out the door for me. It feels like it was an "it's the end of the day and we all want to go home already" job. I have to bring it back in to have some spots buffed out from the manufacture wrap that they missed. More

Thanks a Million! Great experience! Ryan was wonderful and worked hard to make this deal happen! Brady was very knowledgeable and helpful through the process. My deep a Great experience! Ryan was wonderful and worked hard to make this deal happen! Brady was very knowledgeable and helpful through the process. My deep appreciate to Jessica and Brett for making it an easy negotiation and easy transaction. Will definitely refer everyone I can ! And thanks Ryan for setting up my Bluetooth and taking the time to show me all the bells and whistles in the car. Super day!! Super team!!!! More

Overall great car buying experience Excellent experience. Came in looking for a Tiguan, Ryan Smith helped me out with everything I needed. I would absolutely go back and recommend the de Excellent experience. Came in looking for a Tiguan, Ryan Smith helped me out with everything I needed. I would absolutely go back and recommend the dealership/salesmen to others More

Great Service Helped me find my perfect first car. Although I did not buy one from him, he sent me multiple offers and was very nice and like to me. I would definit Helped me find my perfect first car. Although I did not buy one from him, he sent me multiple offers and was very nice and like to me. I would definitely work with him again in the future and recommend him to my friends. More

Patient, Thoughtful and Amazing! Helped me buy out a lease and start a new lease. My situation was a little complex as I am tied in both leases with my parents. But he was patient and Helped me buy out a lease and start a new lease. My situation was a little complex as I am tied in both leases with my parents. But he was patient and supportive. He went above and beyond when it came to finding the car color that I wanted. I started my first lease with Trevor in 2016, so I knew I could go back and start a second. Trevor didn’t disappoint, and he made it all possible! Trevor is the reason I came back to Volkswagen on West Liberty. He customized his experience with me and made sure I know everything steps by step. More

Didn't buy the car but good service We love VW's and wanted the Atlas, but ended up buying a car with more leg room in the third row due to tall people in our family. Ryan was informativ We love VW's and wanted the Atlas, but ended up buying a car with more leg room in the third row due to tall people in our family. Ryan was informative and helpful. He answered all our questions and worked to get us the features we were looking for (aside from leg room that wasn't available). We went through the Costco auto program, which I also recommend. More

Easy process Did a great job. Smooth process in and out with no hassles. I would recommend this dealership and sales people to my friends and family. Did a great job. Smooth process in and out with no hassles. I would recommend this dealership and sales people to my friends and family. More

Awesome Buying Experience Ryan Smith and Caitlin Martin were terrific. After the vehicle I had me eye on was sold they worked to find a comparable model and were able to offer Ryan Smith and Caitlin Martin were terrific. After the vehicle I had me eye on was sold they worked to find a comparable model and were able to offer a competitive price on a higher end trim package. I went home with the new car that night. Awesome experience and awesome team! More

So helpful! Trevor was so personable and helpful. We weren't sure what we wanted and he took the time to ask the right questions and explain all of the options. I Trevor was so personable and helpful. We weren't sure what we wanted and he took the time to ask the right questions and explain all of the options. It was super easy and stress free! No pressure and amazing service. We ended up with everything we wanted and more! More

Inquiries about cars I’m very impressed with the prompt response I got from Ryan! He answered all my questions and even sent me links through text of cars I said I was int I’m very impressed with the prompt response I got from Ryan! He answered all my questions and even sent me links through text of cars I said I was interested in. I plan to come back again for a car! More