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Cole Valley Cadillac

Warren, OH

Overview
Employees
Reviews
Vehicles
4.6
170 Reviews
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4111 Elm Road NE

Warren, OH

44483

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Showing 170 reviews

May 05, 2026

The folks at Cole Cadillac treat you like family. I have brought numerous cars and the experience is always the same. More

by CHAERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
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May 05, 2026 -

Cole Valley Cadillac responded

It’s wonderful to know Katie and our entire team have been making you feel at home whenever you bring in your Cadillac XT6. We appreciate the trust you’ve placed in us across all your visits. We look forward to continuing to treat you like family. Grace Cole Internet Manager graceh@colecars.net

May 05, 2026

Not pushy at all Took the time and answered any questions Friendly Would definitely recommend to family and friends More

by GSBOYS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Cole Valley Cadillac responded

It’s wonderful to hear you felt no pressure and found the team welcoming and informative. Jarred appreciates your recommendation and is grateful that you chose your Cadillac XT4 here. We look forward to assisting your family and friends in the future. Grace Cole Internet Manager graceh@colecars.net

April 29, 2026

Never had any issue - people there are great! Would highly recommend to any one looking for a new car. More

by tbassett421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Cole Valley Cadillac responded

Thank you for sharing your experience with your Cadillac XT6 service. We're pleased our team made everything smooth and appreciate you recommending us to anyone in the market for a new car. We look forward to helping you again. Grace Cole Internet Manager graceh@colecars.net

April 24, 2026

I have leased 3 XT5’s from Cole Valley over the last 9 years and have had excellent service from them. Highly recommend them! More

by wwdco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2026 -

Cole Valley Cadillac responded

It’s wonderful to hear about your continued satisfaction with our service as you leased three Cadillac XT5s over the past nine years. Katie will be delighted to hear that you highly recommend us. Grace Cole Internet Manager graceh@colecars.net

April 21, 2026

The service was excellent and service staff is very professional and friendly. I highly recommend More

by chrismcelwain8226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Cole Valley Cadillac responded

We’re delighted our service team treated you so professionally and warmly while caring for your Cadillac. Your recommendation means a lot, and we look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

April 19, 2026

Spencer’& Grace made us feel like family. A wonderful dealership still exists that makes the customer feel special i More

by kmr656
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Apr 19, 2026 -

Cole Valley Cadillac responded

Thank you for choosing the new Cadillac XT5 and sharing your five-star experience. We’re delighted our team made you feel like part of the family. Please reach out if there’s anything you need with your XT5. Grace Cole Internet Manager graceh@colecars.net

April 18, 2026

A very professional organization contrasted with knowledgeable and friendly people. Made me feel right at home while my Soltist was being serviced. More

by SAFETYVIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our team’s professional approach and welcoming atmosphere. We’re glad you felt at home while your Cadillac XT5 was being serviced. We look forward to assisting you with any future maintenance. Grace Cole Internet Manager graceh@colecars.net

April 14, 2026

Top notch dealership . Manager Joe Sember is the best . He knows how take care of his customers. More

by DRTR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Cole Valley Cadillac responded

We’re thrilled to know you had a positive experience with your Cadillac Escalade service. It’s great to hear our management team took excellent care of you. We look forward to welcoming you back. Grace Cole Internet Manager graceh@colecars.net

April 08, 2026

Great personalized service! Fast, friendly and professional. Follow up was excellent! I will definitely return. More

by acornicelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sember
Report | Print
Apr 08, 2026 -

Cole Valley Cadillac responded

Thank you for sharing your experience with our personalized, fast and professional service. We’re happy our follow-up met your expectations. We look forward to working with you again on your Cadillac. Grace Cole Internet Manager graceh@colecars.net

April 03, 2026

Excellent service and very professional staff. My car looks great. Recommend to everyone in need!!! More

by chrismcelwain8226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

Cole Valley Cadillac responded

Thanks for sharing your feedback. Katie and our team are glad your Cadillac XT5 looks great after service and appreciate your recommendation. We hope to assist you again in the future. Grace Cole Internet Manager graceh@colecars.net

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