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Cole Valley Cadillac

Warren, OH

Overview
Employees
Reviews
Vehicles
4.4
239 Reviews
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4111 Elm Road NE

Warren, OH

44483

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Showing 239 reviews

August 02, 2026

They seemed pleasant, did't interact enough this visit. Katie was wonderful thanks for the recommendations. More

by clhaynes3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Stowe
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Aug 03, 2026 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

July 29, 2026

they did a great job and completed my service while I waited. they also washed my car which i truly appreciate. More

by CINCIN3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
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Jul 29, 2026 -

Cole Valley Cadillac responded

Thank you for the five-star feedback. We’re glad your Cadillac CT5 was serviced quickly while you waited and that the wash was a nice bonus. Katie appreciates your kind words and looks forward to helping with any future maintenance. Grace Cole Internet Manager graceh@colecars.net

July 23, 2026

No issues, I'm and out in a timely fashion. Great personel in the service department. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Stowe
Print
Jul 23, 2026 -

Cole Valley Cadillac responded

We’re pleased to hear our service department provided quick, hassle-free work on your Honda Pilot. Thanks for highlighting the care of our personnel. We appreciate your feedback and look forward to your next service visit. Grace Cole Internet Manager graceh@colecars.net

July 23, 2026

Knowledgeable and friendly staff. Full and complete explanation of the problem - and made it understandable to me. More

by dbarran513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
Print
Jul 23, 2026 -

Cole Valley Cadillac responded

It’s wonderful to learn our staff guided you through the issue on your Cadillac with both expertise and friendliness. We’re glad the explanation was clear and easy to follow. Feel free to reach out with any further questions. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Good people, quick service, great deal for your money. Will recommend and return for further service. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Stowe
Print
Jul 20, 2026 -

Cole Valley Cadillac responded

We’re happy our team provided efficient service on your Honda and delivered strong value. Thank you for recommending us and trusting us with future maintenance. We look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Always a good experience at Cole Valley. Very professional and timely on all their services More

by kkistler74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 20, 2026 -

Cole Valley Cadillac responded

We’re glad Connie and our service department could provide prompt, skilled support for your Cadillac. Thank you for your kind words and we look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

July 09, 2026

Easy to schedule, car was done on time. it was cleaned- there were no problems More

by babeinecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
Print
Jul 09, 2026 -

Cole Valley Cadillac responded

Thank you for sharing that scheduling was simple and your Cadillac XT5 was finished on time and left spotless. Katie and our service staff appreciate your feedback and look forward to helping you again. Grace Cole Internet Manager graceh@colecars.net

July 08, 2026

Jerred and Grace were very easy and friendly to deal with ! I would recommend everyone to give them chance to make you a deal on a new Cadillac ! More

by RJRINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cornicelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Cole Valley Cadillac responded

It was a pleasure assisting you with your new Cadillac XT5. We’re thrilled you found the process so easy and friendly. Thank you for recommending us to others in the market for a Cadillac. Grace Cole Internet Manager graceh@colecars.net

July 06, 2026

This visit was different than my usual. Nobody came out to talk to me . I expressed concern over being told I need tires twice after just purchasing new tires 10/24. I was told a few visits More

by christinawalk1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Stiles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
July 04, 2026

Quick in and out, regular service, offered a courtesy to take home and pick up when the service was complete More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Stowe
Print
Jul 04, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our efficient service process. We’re pleased the Cadillac XT6 maintenance went smoothly and that our take-home and pickup option added convenience. We look forward to assisting you on your next visit. Grace Cole Internet Manager graceh@colecars.net

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