Colonial Cadillac - Service Center

Customer service was great. They accommodated everything I asked for and kept in touch throughout the process. They accommodated everything I asked for and kept in touch throughout the process. More

Everything was terrific! I say the same thing after every time i go there!! A great, pleasant atmosphere. I say the same thing after every time i go there!! A great, pleasant atmosphere. More

First rate dealership. The service department especially on the ball. I’ll definitely get my next car there The service department especially on the ball. I’ll definitely get my next car there More

The service man who helped me was very nice and receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac More

Very helpful & professional Everyone was really nice and pleasant. Explained what I needed for service and was as fast as they could be and pleasant. Explained what I needed for service and was as fast as they could be More

Renata is OUTSTANDING. She is the very best person you can see in this service department She is the very best person you can see in this service department More

Great atmosphere at Colonial. Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents More

We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More

My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More

I will only buy a Colonial Cadillac because I TRUST their knowledge, commitment and SERVICE..!!! knowledge, commitment and SERVICE..!!! More