Colonial Chevrolet

Excellent experience I recently purchased my second vehicle (Corvette Grand Sport) from Colonial Chevrolet in Acton. Once again, this has been an excellent experience. Joe I recently purchased my second vehicle (Corvette Grand Sport) from Colonial Chevrolet in Acton. Once again, this has been an excellent experience. Joe Pellegrini and Mike Sparks are great to work with. I placed a factory order for a 2017 grand sport, got a great price, and they kept me informed regarding the delivery process. The car is absolutely amazing as were Joe and Mike. They respect you as a customer, they work with you on pricing, and they are not at all pushy. The whole process was straightforward and pleasant, which I could not say about several other dealerships I have visited. I found my Chevy team and I happily recommend them to others. More

Beyond my expectations!! The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers above what they should expect. He was pleasant and extremely knowledgeable with helping me understand the service they did that day, and always had a welcoming smile on his face!!! More

Desperately needed help! I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonia I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonial Chevrolet to assist me. They were wonderful from the word go! From dealing with my insurance company to the rental car to the work being done to perfection and keeping me informed. Just AMAZING!!!!!! Thank you! Mariann More

I dont buy many cars I have been using Colonial for Service. The repairs were becoming to costly. I do not buy many cars, however, the experience here was great! No pressu I have been using Colonial for Service. The repairs were becoming to costly. I do not buy many cars, however, the experience here was great! No pressure, a friendly and helpful Joe was my salesperson and was thorough with all new buttons and gizmos on my new Chevy Malibu. I am a happy new 2016 Chevy Malibu owner. Thank you to the whole team! More

Knowledgeable and enthusiastic Luke clearly knows and loves the product he sells. Without any pushy car dealer antics, he just made sure I got all of the information I needed and m Luke clearly knows and loves the product he sells. Without any pushy car dealer antics, he just made sure I got all of the information I needed and made the process easy. Thanks Luke. More

I never bought a new car so easy until I meet Joe Pellegrini I was on the internet looking for a new car for my mom and I found one in Acton. I called and got Joe on the phone he was so nice to talk to. I told I was on the internet looking for a new car for my mom and I found one in Acton. I called and got Joe on the phone he was so nice to talk to. I told him what my mom had for a trade in and how much she can afford and he made it work. While on the phone we made an appointment to go up and look at the car. It was a 1 and a 1/2 hour drive to see if anything was going to change. I was waiting for it to change but no it all went so good that we got her new car that day. She is so happy. You are one of the best sales person I have ever worked with. Thank you Joe. Ruth Leary & Mark Jarvis More

2017 Silverado purchase great experience r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the first arrival and greeting at the dealership, finding the right vehicle for me and finally the sales and driving off the lot. The past usually was handled on day one, this time took longer for me as I was undecided on either a truck or SUV. Weeks passed after trying several different vehicles with the assistance of Frank Gordon, James Mcloughlin in sales, but decided those I viewed and driven was not a good fit, just not the right vehicle for me, the search continues. I tried other dealerships also, ford, toyota, and another chevrolet dealership and after all was said and done, I was drawn back to Colonial after much research and thought that NONE provided the positive 5 star relationship, excellent customer care and does NOT hound the customer like others sometimes do after leaving the lot. For this, I came back and new that if a purchase of a vehicle was going to occur it had to be Colonial, therefore I decided I would return and first encountered Frank Gordon who I informed him that I was back and serious about possibly buying a truck, I had just checked on one outside and he came up with some figures and pulled two trucks out front along with sales person James Mcloughlin to assist. I decided on the 2017 Silverado crew cab, I was happy (Always am) with this entire business, and made a deal within 15 minutes, signed the paperwork, traded in my car and did not question anything. Great instructions on the vehicle by James, the sales person, very easy thorough overview of the entire process. I also thank the Business Manager for an excellent experience, Shaune Conway in the paperwork, and the Customer service rep out front who made me that coffee and comfortable while waiting. It's about the experience, customer service, that is what brings me back and over and over again and the relationships that colonial builds with its customers so many thanks, I am done A+ for all I am a satisfied customer. Thank you More

Great First Experience I went in on a Monday looking to purchase a new vehicle. I got a call Tania regarding my search and she was an absolute pleasure to speak with and rea I went in on a Monday looking to purchase a new vehicle. I got a call Tania regarding my search and she was an absolute pleasure to speak with and really set the tone for the rest of the experience! Tania set me up with Joe in sales and it was a great match! Easy to talk to and didn't get that typical dealership pressure. Joe was really helpful and really determined to help me get financed which he was able to do! I went in Tuesday to sign the papers on my new car. Mike Sparks helped me with he paperwork and really explained everything to me and made it an easy process. Overall, I highly recommend going through Colonial Chevrolet when purchasing a new vehicle. I know I found my new dealership for future purchases! More

Chevy Equinox Visited Dealership after wasting 3 hours day before at another Dealer. They had car out front, gave me good deal on trade, and set up financing with Visited Dealership after wasting 3 hours day before at another Dealer. They had car out front, gave me good deal on trade, and set up financing with DCU on the spot. Special thanks to Tania for keeping transaction streamlined. Her dedication and professionalism helped to make purchasing a new vehicle for my Daughter a pleasant experience. More

Knowledgeable, prompt and friendly service. Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my experience at Colonial service, but I feel that the mechanical work will be properly and reliably accomplished. More