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Colonial Chevrolet

Acton, MA

4.7
1,367 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,367 reviews

June 06, 2022

I recently purchased a used vehicle from colonial. It was a positive buying experience with zero pressure More

by Matthew88gta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
Jun 07, 2022 -

Colonial Chevrolet responded

Thank you for your business and this review, Matthew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 06, 2022

Each person I encountered at this dealership was professional, friendly and provided a no pressure atmosphere to buying a car. Bill's relaxed, enthusiastic manner and patience with my many questions More

by Kayak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
Jun 07, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bill delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 06, 2022

Bill gave me the best service and made the process the easiest car buying experience I’ve ever had! Mike in finance exceeded expectations in getting much better rates than my long time credit union. Could More

by rcoates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Giguere, Bill McMahon
Jun 07, 2022 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

June 03, 2022

My Chevrolet BOLT was towed to Colonial Chevrolet because it would not shift into gear. I was concerned that it was a big problem. They diagnosed the issue and had it fixed within 2 days. More

by MANNY.LANDSMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 06, 2022 -

Colonial Chevrolet responded

Thank you, Manny. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

June 03, 2022

This may be a repeat as I already wrote and said what an excellent experience I had in Acton Chevrolet --- I spent 53 years in Santa Barbara, CA., going to the local Chevy dealer there. In particular, More

by glendagldnblk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
Jun 06, 2022 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 02, 2022

They took 2 weeks for making the registration of the car. When I asked why it was taking so long they told me that I could do it by myself. I found this unprofessional. More

by GGARCIAMAR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vin Bouchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jun 05, 2022 -

Colonial Chevrolet responded

I'm sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact me directly or let me know the best way to contact you and I will reach out. I'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2022

Dealership was professional and straight forward about the buying process. Everything was efficient and smooth. Bill was incredibly friendly and down to earth. He was eager to help me in any way he could More

by Rileymurphy59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
Jun 01, 2022 -

Colonial Chevrolet responded

Riley, Thanks for your feedback on your recent visit to Colonial Chevrolet. I'm glad to hear that Bill was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2022

Helpful service reps and diagnosed an issue with my antenna that another local dealer wouldn't do (because they couldn't verify that my satellite account was active). Also price was cheaper than other More

by debs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
May 25, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Brendon and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2022

I had a small issue and the general manager offered me a free loaner vehicle while the problem was corrected. Very happy with the service. More

by BRIANLANDRY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
May 25, 2022 -

Colonial Chevrolet responded

rBrian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

May 15, 2022

Awesome communication and great feedback. Did an amazing job walking me through the buying process. More

by mr.ryan.matthew.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
May 16, 2022 -

Colonial Chevrolet responded

Ryan, Thank you so much for your wonderful review! We are thrilled that Bill had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

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