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Colonial Chevrolet

Acton, MA

4.7
1,351 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,351 reviews

April 30, 2024

John Welch took great care of us and made the ordering / purchasing process simply fantastic. More

by KENNETH.CIRILLO
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Welch
Apr 30, 2024 -

Colonial Chevrolet responded

Thank you, Kenneth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 30, 2024

Got oil changed. I was able to book an early morning appointment well in advance. Everything went smoothly. Great job. More

by TUMENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 27, 2024

Bought a used car from them. After a month had a problem with a cylinder. They were able to sneak me in the day I called to diagnose and luckily had parts in stock. Fixed it same More

by PATF2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Pat, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 27, 2024

The technical service is excellent! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 26, 2024

Easy to schedule. Got the job done. But very expenses compared to alternatives nearby. Communication was not the best. I called and left a message with an important qu More

by TOMGORMLEY358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Colonial Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Tom, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

April 25, 2024

Great experience-will definitely repeat the experience. Everyone was very helpful and professional. Great dealership! More

by MLAHIFF51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Chevrolet responded

Here at Colonial Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Woodland General Manager jwoodland@colonialchevrolet.com

April 25, 2024

Fantastic experience start to finish! Couldn't be happier with the purchase or the experience. More

by bassslayer77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 20, 2024

Great dealership to buy a new vehicle at a great rate. Thank you for the service More

by Edmillcity60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 20, 2024

All was good. Smooth process. The ruck delivered as promised. Good dealership. Vinnie should smile more. :-) More

by JEFFMERZEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Chevrolet responded

Thank you, Jeff, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 18, 2024

Robert the service writer was very helpful and cordial. He kept me informed of the progress of my vehicle's service and let me know promptly when it was ready. The technician (apparently) did everything re More

by ROGERHLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert...the one who handled my transaction
Apr 18, 2024 -

Colonial Chevrolet responded

Roger, thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

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