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Colonial Chevrolet

Acton, MA

4.7
1,552 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,552 reviews

January 08, 2020

Outstanding service by David Fillmore Sales Professional The sales staff were courteous and professional in selling me an Impala. David Fillmore sales representative explained all the features of Impala, we More

by sdzierzeski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fillmore
Jan 08, 2020 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear David was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

January 07, 2020

Hola si muy contento con mi nueva troca muy profesionales en el proceso de mi compra muchas gracias Carlos Rodríguez Báez por toda tu ayuda definitivamente si lo recomiendo👍 More

by Arguetaraul215
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez-Baez
Jan 07, 2020 -

Colonial Chevrolet responded

Raul, Thank you so much for the kind words. Glad you had a great experience with Carlos. John Woodland GM

January 06, 2020

After buying two new diesel 2500 trucks in three years from this dealer my truck that is under warranty had a battery fail, and the"tech" that worked on my truck was trying to get me to pay him two hours More

by gjisaacs60
Recommend Dealer
No
Employees Worked With
Allen Boisvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : What ever do called tech that you let touch my truck, Dave Fillmore, Stephen Carlson, Robert Reizner
Jan 27, 2020 -

Colonial Chevrolet responded

Hi, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and work to turn it around for you? Sincerely, John Woodland General Manager jwoodland@colonialchevrolet.com

Jan 28, 2020 -

gjisaacs60 responded

I called your service manager to try and talk to him and he started saying really loud like he wanted other people to hear him things like"I know we suck, our mechanic is stupid you got your truck at a good dealership" I never said anything like that infact I waited days to even talk to him so that I would be professional and I needed some time to collect my thoughts. I was shocked at what he was saying and couldn't understand why he would say thinks that I never said. I was thinking about this and can only figure that he was putting on a show for other people within earshot. I was also told that I would be getting a return call to try to resolve this issue but I have heard nothing... I would like to remind you that I own a auto and truck repair shop that employs 13 full time and one part time employee . With this size of repair business I referred many of my customers over to you, your sales force and ultimately your service dept when they need to replace their vehicles. I have no real idea how many have bought but I have sent dozens, but I don't feel like I would like my customers treated like I was so I won't be referring to your place anymore

December 31, 2019

Purchased 2017 Volt, traded in Chev Impala I got the vehicle I wanted and the trade in value I wanted, fairly easy process and uncomplicated. We walked out with the car after about 2 hours, we More

by sandrews3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Dec 31, 2019 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and happy to hear that Jim McLoughlin was able to provide this for you. We will share your comments with Jim, and we look forward to working with you again. Regards, John Woodland General Manager jwoodland@colonialchevrolet.com COLONIAL CHEVROLET

December 31, 2019

Very accommodating! Everyone at this dealership was very helpful and extremely nice! They made the process go smoothly for me, especially for a first time car buyer. More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez-Baez
Dec 31, 2019 -

Colonial Chevrolet responded

Anna thank you very much for the kind words. Enjoy the Subaru. John Woodland GM

December 31, 2019

Follow Through I purchased a 2014 Subaru on 12/23. The experience with the sales department was quick and efficient. I used the Auto Advisors buying service, they se More

by shayne.lynch3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sparks, Reza Husian
Dec 31, 2019 -

Colonial Chevrolet responded

Shayne, Thank you for letting us know what a great job Reza and Michael did answering your questions and finding you the best deal on a 2014 Subaru! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Regards, John Woodland General Manager jwoodland@colonialchevrolet.com COLONIAL CHEVROLET

December 23, 2019

New car purchase I had a great experience buying my new Equinox. Joe was helpful and knowledgeable, explained everything and made the entire process very smooth and pa More

by susieq4473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Dec 23, 2019 -

Colonial Chevrolet responded

Susie, Thank you for sharing your experience with us! We're happy to hear Joe was able to take great care of you and listen to all of your needs and match you up with a new Equinox. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 20, 2019

Couldn't have been easier... This is the 2nd car I bought here with Joe and it was just easy this time as it was the last time. I told him what I was looking for, within a day or More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Colonial Chevrolet responded

Hi Wendy, thanks for your feedback on your recent visit to Colonial Chevrolet! I'm glad to hear that Joe was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Chevy! John Woodland General Manager jwoodland@colonialchevrolet.com

December 20, 2019

Ask for Joe! I saw a car a liked online and went to Colonial and met Joe. He was very patient and answered all of my questions - I had many! This process was made More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sparks, Michael Giguere
Dec 21, 2019 -

Colonial Chevrolet responded

Hi Sarah, thank you for sharing your experience with us! We're happy to hear that Joe was able to take great care of you and listen to all of your needs. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

December 17, 2019

A great place to do business!! I have been buying cars at Colonial Chevrolet for many years and have always had a good experience. My salesman, Dave Fillmore, is very helpful and kn More

by prounds27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fillmore, Michael Sparks, Michael Giguere
Dec 17, 2019 -

Colonial Chevrolet responded

Thank you for letting us know what a great job Dave Filmore did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that COLONIAL CHEVROLET is a place where everyone is treated fairly. John Woodland General Manager jwoodland@colonialchevrolet.com

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