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Colonial Chevrolet - Service Center

Acton, MA

4.6
626 Reviews

626 Reviews of Colonial Chevrolet - Service Center

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May 14, 2025

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2025

Overcharged for service. Car returned with large amounts of grease on driver carpet. Used this dealer for over 40 years…no longer. More

by BLANEYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Desimone
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Colonial Chevrolet responded

Please call me directly to discuss Bob Fahey Service Director 978-263-1000

April 30, 2025

No complaints, all good. Only wish the service paper would show what OIL was used. I asked and I was told (Don't know) probably what the manual states. Thats it, honest fe More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 23, 2025

Service continues to be best in class. Professional, communicative, consultative, thorough and a genuine pleasure. Our sincerest thanks! More

by als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Naro
Apr 23, 2025 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 09, 2025

Radio is still not fixed This is the second time I brought it in for the radio More

by jane.saks.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2025

Had a tire failure which could have been an emergency such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new More

by CRAFTS.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Apr 06, 2025 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 03, 2025

Great dealership have been going to Colonial for over 27 yrs. Great service department as well. More

by JLEEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2025

Bobbie and his service team are fantastic. They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Apr 01, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2025

Came in for a couple of new tires and a service engine light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Mar 28, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2025

Service was great. I had scheduled appointment and was in an out less then a hour. More

by jwalker5917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Mar 27, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! Tom and our service team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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