Colonial Chevrolet - Service Center

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

Pain free car buying experience. Matt is a great salesman and very helpful throughout the process. Matt is a great salesman and very helpful throughout the process. More

Beside communication that was poor, everything else went well. My car was fixed as expected! well. My car was fixed as expected! More

This dealership is excellent at communicating, answering all questions promptly and willing to negotiate a very reasonable sales price! The used vehicle that I bought was cleaned, serviced and ready to go w all questions promptly and willing to negotiate a very reasonable sales price! The used vehicle that I bought was cleaned, serviced and ready to go when I arrived. 5 stars for sure! More

Service was great and issue with vehicle was identified and repaired with in two days. and repaired with in two days. More

Excellent service, no problems. Nothing was missed everything was as planned. everything went as planned Nothing was missed everything was as planned. everything went as planned More

Excellent service. Brought my car to the dealership and waited. Sevice performed in a timely manner. Brought my car to the dealership and waited. Sevice performed in a timely manner. More

The experience was seamless. Joe was quite knowledgeable about all aspects of our new ev. Joe was quite knowledgeable about all aspects of our new ev. More

Entire experience was positive, professional, knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. More

Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though they are doing you a favor even for a necessary service! The team at Colonial is not like that at all. I especially thought the body shop repair manager was kind and a straight shooter. On the "needs a bit more attention front," when we arrived to pick up the car, being told all of the work was complete, we noticed the damage to the interior of the car was not repaired requiring a second trip to and fro to Acton. Also we had the car detailed ($300.00!) and there were several places in the intereior, rear bumper and storage area in back that had not been cleaned. We werre given a price adjustment for this lapse, but it seems like doing a thorough job is probably the standard. Just a bit of feedback, we are well pleased with the repairs. Many thanks. More