507 Reviews of Colonial Chevrolet - Service Center
Robert the service writer was very helpful and cordial. He kept me informed of the progress of my vehicle's service and let me know promptly when it was ready. The technician (apparently) did everything re He kept me informed of the progress of my vehicle's service and let me know promptly when it was ready. The technician (apparently) did everything requested. More
I had a very good experience. The job was well done within the promised time frame. The job was well done within the promised time frame. More
Had my rear brake pads replaced April 2023($500) was told didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then l didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then loud noise. They said they couldn’t duplicate, mentioned rust on the rotor and said you’ll be fine. 6 weeks later, “service brake system” warning. Brought the vehicle in and was told need pads and rotors for $850. Even though they were just done a year ago I was told “I don’t know why they didn’t replace the rotors too, we don’t do just pads and that that tech is no longer with us.” Obviously they did just replace only the pads. Offered $100 off. Did not perform the service, will be taking my vehicle elsewhere going forward. Additionally, on a prior visit, scratched my door and tried to fix by buffing it out and now I have clear coat damage. More
They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More
I feel this is the only Service Department I can trust with my three Chevrolets, with my three Chevrolets, More
Action Chevrolet consistently has severed my family with two cars (Traverse & Equinox) for the last 6 years - we are very pleased with their professionalism and know how. two cars (Traverse & Equinox) for the last 6 years - we are very pleased with their professionalism and know how. More
This dealership has built a fantastic reputation because of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will al of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will always strive to make the experience above and beyond their expectations. I recommend them highly to everyone I know or meet. More
Great experiences. Needed inspection for Corvette. Bobby was extremely helpful on the phone, and provided me with convenient time to come to the dealership on a weeke Needed inspection for Corvette. Bobby was extremely helpful on the phone, and provided me with convenient time to come to the dealership on a weekend! Service was quick, easy and pleasant. Thank you! More