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Colonial Chevrolet - Service Center

Acton, MA

4.6
624 Reviews
Call Service Center (978) 631-1211

624 Reviews of Colonial Chevrolet - Service Center

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December 11, 2024

Always a great courteous experience. They offer rides and communicate vehicle status during the appointment. More

by WILLIAM.CRONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Report | Print
Dec 11, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out, William. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

December 10, 2024

Robyn in service was great to work with and my vehicle was fixed and ready for pickup on time. More

by Me Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. Robyn and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 09, 2024

In for Preventative maintenance appointment. As always service was fast and friendly. Even took care of an inspection sticker for my wife's car on the spot. Thank you! More

by drappoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

December 03, 2024

They have amazing customer service. They worked quickly and efficiently . Very easy communication. Very grateful More

by peharr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Report | Print
Dec 03, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. Tom and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 01, 2024

Service knowledge and preventative support are outstanding! The amenities of customer waiting areas can use upgrades. More

by Ag2sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

December 01, 2024

Came in with sudden issue with loud banging noise as auto went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out More

by mhzeldin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for Robyn and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 25, 2024

I always experience great service for both of my cars and the staff is always friendly and helpful. More

by richfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review, Rich. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 25, 2024

Clearly a very good service department. I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called he More

by HAROLD.ENGSTROM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 21, 2024

Just had a regular oil change, tire rotation, overall check on my Silverado. Great service as always and many thanks to the service team. More

by ROSSIJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 18, 2024

The service was prompt, professional and courteous. The shuttle service to and from the dealership was very convenient. More

by bradley.goodfriend
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Report | Print
Nov 18, 2024 -

Colonial Chevrolet responded

Bradley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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