Colonial Ford of Plymouth

The moment I walked in, reception was quick to help and I was connected with Glenn Smith, one of the sales representatives. Glenn went above and beyond helping me with the vehicle I wanted to buy, which I I was connected with Glenn Smith, one of the sales representatives. Glenn went above and beyond helping me with the vehicle I wanted to buy, which I had found online. His knowledge and experience made the process of trading in my old vehicle, completing paper work thru the dealership, insurance company and registry a snap. The service department managed to get my inspection sticker even as it was close to closing time, so I didn't have to come back another day. I have never experienced such a smooth transition in buying a new car. The trade in price for my old car was very good and the price on the new car a bargain! Their facility is exceptional, clean and modern. I really liked the indoor viewing area. My car was outside and it was brought indoors for viewing. That made it easy to inspect, as I was there on a rainy blustery day. Every person I had an interaction with at the dealership was pleasant, knowledgeable and quick to help. I was always treated with respect and consideration. I would highly recommend Colonial Ford of Plymouth to anyone. More

Service was easy to schedule and done in timely manner. Had works package completed on my visit. Had works package completed on my visit. More

Fast and efficient hot wiring job done very fast! Very satisfied. Could have been very bad but luckily was only what it was xxxx rats Very satisfied. Could have been very bad but luckily was only what it was xxxx rats More

Very accommodating without being pushy. Listened carefully to the buyers need and responded quickly to any concerns. Service dept is great! Good dealer!! Listened carefully to the buyers need and responded quickly to any concerns. Service dept is great! Good dealer!! More

My experience at Colonial had been exceptional not only this time but also prior visits. this time but also prior visits. More

Doug and mike in the body shop were great! Mike went up and above to repair my car! Everything was quick also. Thanks so much Mike went up and above to repair my car! Everything was quick also. Thanks so much More

Always met with a smile and exceptional care especially by the service technician Brianna, such a pleasure to deal with!! by the service technician Brianna, such a pleasure to deal with!! More

Service advisor Danielle was very friendly and nice. Pleasure to work with. Only negative is the dealership did not have part which should be a stock item in my opinion so now I have to lose another Pleasure to work with. Only negative is the dealership did not have part which should be a stock item in my opinion so now I have to lose another day of work to bring van back for service More

I brought in my Ford Fusion to have the purge valve replaced. They repaired that fine. The problem was that the also added on a Multipoint Inspection ($225) and a fuel injector cleaning ($201 Fuel inje replaced. They repaired that fine. The problem was that the also added on a Multipoint Inspection ($225) and a fuel injector cleaning ($201 Fuel injector cleaner fluid plus labor). Neither service I requested. I felt totally ripped off! More

They did a great job fixing the issue I had with my Ford F-150 F-150 More