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Colonial Ford of Plymouth
Plymouth, MA
3,154 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,154 reviews
July 17, 2019
Excellent experience Art and Mike made my experience a positive one. They were both professional, prompt, and courteous. Not only did they get me into a 2018 Ford 150, the Art and Mike made my experience a positive one. They were both professional, prompt, and courteous. Not only did they get me into a 2018 Ford 150, they made the whole process go by smoothly! Nick, the finance guy was excellent as well. Never pressured me with add ons, was personable and pleasant. Overall a great experience. Highly recommended! More
by Edward
Employees Worked With
Art Guertin, Mike O'Neil, Nick Healey
July 15, 2019
Proud owner of a quality used truck Totally great buying experience. Colonial Ford really stepped up and took what could have been a tough situation a made it a total breeze. Big thank Totally great buying experience. Colonial Ford really stepped up and took what could have been a tough situation a made it a total breeze. Big thanks to Mike O'neil for going above and beyond, delivering on everything promised and then some. I will recommend Colonial Ford to all my friends and family without hesitation. More
by John S
Employees Worked With
Other Employees :
Michael O'neil *****, Mike O'Neil, Nick Healey
July 13, 2019
Outstanding Experience! Hands down the best car buying experience we have ever had-would buy a car from Dave and his team all day long! Dell came to talk to us about Colonia Hands down the best car buying experience we have ever had-would buy a car from Dave and his team all day long! Dell came to talk to us about Colonial, Greg was fantastic processing the financing and we ordered add-ons from Dana and Rick in the parts department and they were top-notch. No pressure/no hassle seamless car buying experience. Many thanks! More
by Souza Automotive Service, Inc.
July 09, 2019
Great buy! Artie found me the perfect vehicle! Art Guertin was super helpful and made the buying process easy. Art further helped with finding me exactly what I was looking for. Everyone there was Art Guertin was super helpful and made the buying process easy. Art further helped with finding me exactly what I was looking for. Everyone there was helpful and efficient. Thanks again! Will definitely be back to buy another vehicle in the future! More
by Laura
Employees Worked With
Other Employees :
Sean McCarthy, Art Guertin, Dwight Coblazo, Dan Fontaine
July 09, 2019
WHAT A WONDERFUL OVERALL EXPERIENCE! The entire sales experience at Colonial was fantastic! Mike Handlin in sales was terrific. Nick Healey in finance was seamless, and the service dept. The entire sales experience at Colonial was fantastic! Mike Handlin in sales was terrific. Nick Healey in finance was seamless, and the service dept. has been fantastic as well. I would buy another car there without a doubt. More
by jerryg
Employees Worked With
Micheal Handlin, Nick Healey
July 06, 2019
Excellent This is the best experience ever at a car dealership. Efficient and fast. I walked in to just get some facts and walked out with an awesome deal. Re This is the best experience ever at a car dealership. Efficient and fast. I walked in to just get some facts and walked out with an awesome deal. Really nice people to deal with and no BS. More
by cmi617
July 05, 2019
Always a great experience! This is my second purchase from Colonial Ford. Mike and Nick made buying my last car most enjoyable and easy. I was greeted on the lot by Mike who pro This is my second purchase from Colonial Ford. Mike and Nick made buying my last car most enjoyable and easy. I was greeted on the lot by Mike who proved quickly to be very knowledgeable about the Focus I was interested it. Nick knows more about bumper to bumper warranties and how to get someone into one, than anyone I know. Mike, Nick, and everyone I've come into contact with at Colonial Ford are genuinely interested in my needs and what they can do to help. This won't be my last car from them! Thanks! More
by kenmroberts
July 02, 2019
Professional and polite and knowledgeable. Glen Smith, Nick Healy and Dell Roderick could not be any easier to work with. I could not be any happier to know them and to work with them. Glen Smith, Nick Healy and Dell Roderick could not be any easier to work with. I could not be any happier to know them and to work with them. More
by ghaviland2
Employees Worked With
Other Employees :
Jackie in customer service , Dwight Coblazo, Nick Healey
July 02, 2019
Best experience at a dealership George was very knowledgeable and made the overall process a smooth one. The whole place had a great atmosphere to it and everyone was very friendly. George was very knowledgeable and made the overall process a smooth one. The whole place had a great atmosphere to it and everyone was very friendly. I have always hated dealerships, but my experience at colonial ford was a good one. More
by lmck
July 01, 2019
Poor Customer Services from Managment I traded in and picked up a van on Monday June 24th. The next morning I realized that the GPS fleet-tracking device had not been removed from my old I traded in and picked up a van on Monday June 24th. The next morning I realized that the GPS fleet-tracking device had not been removed from my old vehicle. I immediately contacted my sales person, Mike O’Neil, who was very helpful. We arranged for the GPS company to come out on Thursday at 4:00 pm to remove the device. Mike had explained to me that he was going to be out on Thursday but everything is all set. On Thursday morning, I called Colonial Ford to confirm the appointment and asked to speak with Dwight, who was my other contact, and the person told me on the phone that I did not need to speak with Dwight because they are all part of the same team. I again requested to speak with Dwight and again my request was denied. Therefore, I told the person on the phone that somebody would be there at 4:00 pm to remove the devise and he said he was aware and there will be no problem. When the man showed up to remove the devise he was told that the vehicle was out back and was given the keys. When he could not find the vehicle he then went to the lot around the corner to discover that the vehicle was already picked up for auction and was no longer there. I then reached out to Dell Roderick who took no responsibility for the mishap and went on to say this was my fault for leaving the devise in the vehicle. He never once apologized. I was absolutely shocked by Del’s response and asked him for his supervisor’s contact information. Dell told me that he was the general manager and that he did not have a supervisor. I have my doubts that Dell is the person in charge of the entire operation and does not have to answer to ANYBODY but if he is then I would recommend that people stay clear of Colonial Ford. My experience with the sales team was positive however the customer service from the “general manager” was the worst. More
by ppelland
