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Colonial Ford - Service Center

Plymouth, MA

4.6
1,230 Reviews

1,230 Reviews of Colonial Ford - Service Center

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July 28, 2023

Predatory service practices. Overcharging for extremely basic repairs, without the technical ability to actually diagnose failures. More

by Firetech811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Earnest
Jul 29, 2023 -

Colonial Ford of Plymouth responded

. Ron Almeida General Manager

Jul 29, 2023 -

Colonial Ford of Plymouth responded

Please call me directly at 774-773-3536 , I personally review Pricing monthly and Colonial Ford of Plymouth is Competitive on all services. We also have state of the art equipment for diagnostics and access to the Ford Tech Support line . With 24 Factory Trained Technician's . We strive to satisfy every customer at each opportunity - Please allow me the opportunity . There is no record on file with your email - STILL AWAITING a call - maybe this is another dealer besmirching our stellar reviews . Ron Almeida General Manager

July 28, 2023

Professional, Personable and Super Helpful staff. It was a pleasant experience from Test Drive thru to obtaining my F150 Inspection with Colonial Ford of Plymouth! Joe Oliveira is the Greatest and B More

by ernieop1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

The service was fast and the employees were pleasant and helpful. I would service my car again if I had to. More

by cristanir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I like getting service done here. The service reps are efficient, waiting room is comfy with good snacks. More

by Yelnats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
July 27, 2023

Good service. Great people. Good coffee. Good. Location Service department knowledgeable and pleasant as well as sales department More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
July 26, 2023

As always the service is exceptional in every way. Anthony is a true professional and strives to keep me informed throughout my service visit. More

by AUNTIE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Very happy with the service, diagnosed a problem with the windows and provided feedback. I would be confident in purchasing another vehicle from dealership. More

by dapper62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

The Colonial Ford service department was a lifesaver for me this past Saturday. My 2017 Mustang had a complete electrical breakdown on Route 3 north. After a tow to Colonial Ford, they diagnosed the issue a More

by dklema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Quality service, never an issue. Never !! Appointments are always on time with a great waiting room with coffee, water , snacks etc. More

by Herb921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

I gave 3 stars for both. Disappointed to say the least on the delivery and condition of the vehicle after receiving it. Had the right window motor replaced. Technician left g More

by CDALRYMPLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
3.0
This rating includes all reviews, with more weight given to recent reviews.
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