1,230 Reviews of Colonial Ford - Service Center
Professional, Personable and Super Helpful staff. It was a pleasant experience from Test Drive thru to obtaining my F150 Inspection with Colonial Ford of Plymouth! Joe Oliveira is the Greatest and B It was a pleasant experience from Test Drive thru to obtaining my F150 Inspection with Colonial Ford of Plymouth! Joe Oliveira is the Greatest and Best! I can only give a Five Star Rating - Thanks muchly. (Will return when i need another new F150 Reg Cab) More
The service was fast and the employees were pleasant and helpful. I would service my car again if I had to. helpful. I would service my car again if I had to. More
I like getting service done here. The service reps are efficient, waiting room is comfy with good snacks. The service reps are efficient, waiting room is comfy with good snacks. More
Good service. Great people. Good coffee. Good. Location Service department knowledgeable and pleasant as well as sales department Great people. Good coffee. Good. Location Service department knowledgeable and pleasant as well as sales department More
As always the service is exceptional in every way. Anthony is a true professional and strives to keep me informed throughout my service visit. Anthony is a true professional and strives to keep me informed throughout my service visit. More
Very happy with the service, diagnosed a problem with the windows and provided feedback. I would be confident in purchasing another vehicle from dealership. windows and provided feedback. I would be confident in purchasing another vehicle from dealership. More
The Colonial Ford service department was a lifesaver for me this past Saturday. My 2017 Mustang had a complete electrical breakdown on Route 3 north. After a tow to Colonial Ford, they diagnosed the issue a me this past Saturday. My 2017 Mustang had a complete electrical breakdown on Route 3 north. After a tow to Colonial Ford, they diagnosed the issue and replaced my battery. I was able to drive back to Beverly that afternoon. Thanks very much! Don Klema Beverly, MA More
Quality service, never an issue. Never !! Appointments are always on time with a great waiting room with coffee, water , snacks etc. Never !! Appointments are always on time with a great waiting room with coffee, water , snacks etc. More
I gave 3 stars for both. Disappointed to say the least on the delivery and condition of the vehicle after receiving it. Had the right window motor replaced. Technician left g Disappointed to say the least on the delivery and condition of the vehicle after receiving it. Had the right window motor replaced. Technician left grease everywhere on the door, window, steering wheel and driver seat. Also part of the door panel is now cracked probably due to having to take the door apart. (Very noticeable on a tan interior!) Aren't seats covered anymore when brought in for service? Also had to put part of the trim back together. No follow up on voice message left or for a satisfaction call. Been a longstanding customer so shocked to say the least. More