Back

Colonial Ford - Service Center

Plymouth, MA

4.6
1,294 Reviews

1,294 Reviews of Colonial Ford - Service Center

Sort by
September 15, 2025

I found the staff to be very courteous and, helpful, They delivered the vehicle earlier than predicted. Good communication More

by ANGSAB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Great truck-buying experience all around. Noah in sales, and Shane in finance were very good. More

by Callmejb
Recommend Dealer
Yes
Employees Worked With
Noah
September 13, 2025

Very professional and thorough they satisfy your needs. Each staff member can help when the need is present More

by george@lplandscape.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dell and george
September 12, 2025

I brought my wife's car in for the works package, oil change, tire rotation ect. Fast friendly service. Nice lounge area with free Wi-Fi & coffee. A +++ More

by Chris Bitteker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

I was dissatisfied with the $205. 00 diagnostic fee to simply read codes from the OBD. To further add insult to injury, to not be offered for free if the repair was performed. More

by PG_MANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Oz took ownership of my problem from start to end and it made it a great experience for us. We just sat back in the lounge and enjoyed our coffee while the experts put us back on the road. Keep up the good More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

I have been a Colonial Ford customer for over 18 years now. My service advisor Brad kept me up to speed on the diagnosis and repair of my vehicle. I had a complicated front suspension issue that the servi More

by Chris Bitteker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lundborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Osvaldo was excellent and kept me up to date with what was going on with my vehicle. I was impressed. More

by Bob S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Excellent service, did exactly what they said would be done in the amount of time they said it would be done. More

by PMURPHY745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

The only negative was I had to wait over two weeks for part to come in.. More

by blaff0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...