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Colonial Honda of Dartmouth - Service Center

Dartmouth, MA

4.9
70 Reviews

70 Reviews of Colonial Honda of Dartmouth - Service Center

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March 05, 2024

From the moment I bought the car Nemesio has been fantastic. He checked in once I bought the car. There was a small hiccup with one of the fluid caps not being on tight enough and he made it right. More

by DenDeMarinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemesio Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Great service experience at colonial Honda. Would recommend colonial Honda to all my friends and family.. More

by grandpam49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Luiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

The only reason ans best part of colonial Honda Dartmouth is Walleed. No matter what the problem or issue is he takes care of it and you. I've been buying cars from walleed for a long time and will continue More

by Ddtr4293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Mike Pavao is top notch! Excellent service! Highly recommended! He’s all about customer satisfaction and he delivers! More

by Lou B.
Recommend Dealer
Yes
Employees Worked With
Mike Pavao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Friendly, quick response and solution to any problem. Would highly recommend Andrea and Colonial Honda. More

by Benefima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Luiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

The service department is exemplary. They are sterling assets for the Honda Corporation. The problem was rectafied quickly and to perfection. Would not hesitate to recommend this deal More

by Paulalawless
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pavao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Colonial Honda of Dartmouth responded

Thank you for the 5 Stars Paula! We are happy to hear that you enjoyed your experience and we look forward to servicing your vehicle in the future!

July 07, 2023

The service I received from Colonial Honda was top notch. The service reps were helpful trying to resolve the car's issue prior to having to get the vehicle towed to their dealership. Once there, the car's i More

by bjattianese
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Luiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Pacheco
Jul 07, 2023 -

Colonial Honda of Dartmouth responded

Hello!!! My name is Miguel Garcia and I work directly with the General Manager (Fred Vinagre) of the dealership and he asked me to reach out to you and let you know that we're very sorry about this situation. We strive in customer satisfaction and we do not tolerate the mishandle of our customers. Once again. My apologies to you in behalf of Colonial Honda of Dartmouth. Mr. Vinagte agreed with you and he's going to reimburse you for the towing fee and provide you with a credit for the service that you performed at our facility. Please feel free to reach out directly to him at 1-774-301-1996 Fred Vinagre or my number 1-508-560-3323. Miguel Garcia.

Jul 10, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much and please save my name and feel free to contact me if you need assistance in the future with appointments

June 05, 2023

This was the best experience I have ever had and the service was amazing 10/10 More

by acosta32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Andrea and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

March 16, 2023

Always had our Honda vehicles serviced at Colonial Honda, for the passed 10 years. The sales and service staff are always very courteous and professional when we need service order looking to purchase. More

by grandpam49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Luiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucero Tovar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Samagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Colonial Honda of Dartmouth responded

Thank You so much for the review. We're always happy to see you and your better half here at our dealership. We consider you as part of our family. Miguel and Team Honda.

February 19, 2023

The sales staff Tried to help but they had very low inventory. I was contacted via text by multiple people which made it confusing. More

by KMBOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Pacheco
Mar 01, 2023 -

Colonial Honda of Dartmouth responded

Thank you for your review! I am sorry that we didn't have something in our inventory that met your needs. Please reach out if you find something, we will be happy to assist!

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