I'd been coming to this dealer to have my cars serviced for 6 years. I had a 2012 civic and currently have a 2011 crv. Brought it in for oil change, tire rotation and any other suggested services. Left two hours later and the car was now shimmying at /over 60mph and when it brakes. Bring it back. The tires weren't balanced, only rotated. The customer has to ask for the tires to be balanced. First time I've ever heard of that. They balance the tires. I'm told the mechanic drove it and it's fine. I leave. Its still shimmying when it brakes. Back now for a third time in the same day. The rotors need to be addressed. Which wasn't done when the tires were rotated or the brakes inspected earlier. Despite knowing that dealerships charge more for service, I had been loyal to this place for 6years. I lost faith in their ability to do good, safe work on my car today and will not purchase from them again.