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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
1,781 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,781 reviews

April 21, 2026

Jessica is very nice, friendly and helpful throughout my service. The service was great and quick. I would highly recommend it. More

by Hechen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Colonial Nissan of Medford responded

It’s great to hear that Jessica’s friendly and helpful approach made your Nissan Rogue service quick and smooth. We appreciate your recommendation and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 13, 2026

Joanne always makes the typically boring and monotonous experience of getting an oil change, easy and pleasurable! Her professionalism and friendliness make Colonial Nissan Medford stand out from the pack More

by btobasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Colonial Nissan of Medford responded

It’s wonderful to hear that Joanne made your oil change on your Nissan both easy and enjoyable. Her friendly and professional approach means a lot to our team and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 09, 2026

Hervin is approachable, friendly, and a good communicator. I hate car shopping, it’s usually stressful, but Hervin made it a smooth process. More

by NWTREZISE
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Colonial Nissan of Medford responded

It’s great to hear Hervin provided a stress-free experience during your new Nissan Rogue purchase. We’re delighted he could guide you smoothly through the process. Enjoy your Rogue and feel free to reach out if you need anything. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 07, 2026

Brought in vehicle to assess an issue, dealership identified issue and recommended some additional maintenance. I gave written approval for the repair and specific maintenance (via text) but when I More

by KERSTEIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Colonial Nissan of Medford responded

Kerstein, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

Apr 11, 2026 -

Colonial Nissan of Medford responded

Kerstein, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 06, 2026

Derrick was extremely helpful and knowledgeable, despite my disagreement with the way Nissan was coding the job. He explained everything with fine detail to smooth things out, and I very much appreciated hi More

by Ryan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
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Apr 06, 2026 -

Colonial Nissan of Medford responded

Thank you for your review. We’re pleased our team clarified the Nissan coding process on your Rogue and helped smooth things out. Jessica and everyone here appreciate your kind words and trust in our honesty. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 03, 2026

Great customer service. Helpful staff. Would recommend. In and out the door. Angel was great! More

by driss0965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Apr 03, 2026 -

Colonial Nissan of Medford responded

Thank you for sharing your experience. We’re glad our team provided helpful service and made the purchase of your used Honda HR-V a smooth process. We appreciate your recommendation and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 02, 2026

I was told I needed tires and then on my receipt it said I requested them. If they weren’t needed I never would have said replace them they are less than two years old More

by helenmarie1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Colonial Nissan of Medford responded

Helen, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 02, 2026

Angel and Rebecca were also outstanding. Everyone did a great job. Staff made everything easy. More

by wnoons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel!!!
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Apr 02, 2026 -

Colonial Nissan of Medford responded

Delighted to hear Rebecca and the rest of our team made your used Nissan Versa purchase effortless. Thank you for recognizing everyone’s hard work. We look forward to welcoming you back. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Everyone was pleasant and informative. Overall was a good experience. I would go back too. More

by HCF1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Colonial Nissan of Medford responded

Thank you for the five star review. We’re glad our team was friendly and helpful during your Nissan Rogue service. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Prescod
Report | Print
Apr 01, 2026 -

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan Leaf. We’re glad our team provides prompt, courteous support, even in urgent situations. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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