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Colonial Nissan of Medford

Medford, MA

4.7
1,347 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,347 reviews

June 14, 2024

Nilo was top notch all around ! A true professional who treats you with respect and appreciation! More

by LMM23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you will pass it along to Nilo.

June 14, 2024

i was very pleased, from the time i arrived untill i left, every one was very helpful. i will go back, More

by morningdawn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you very much for your comments.

June 14, 2024

Professional and friendly service from the minute I walked in the dealership! From sales to finance to service, that is what this was my third purchase from Colonial! More

by LMM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 13, 2024

Joanne was very knowledgeable and kept me in the loop on the process of my car. I would higher recommend getting your car maintenance here More

by bove.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review, Karen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 13, 2024

My 2016 Altima had an unusual issue with the trunk latch. Their staff was prompt, efficient, resolved the issue to my complete satisfaction, and performed a multi-point inspection with no upsell. Great ex More

by VAR2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupree
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2024

My 2017 Nissan Rogue Hybrid was in need of new lift spindles for the rear tailgate. Colonial Nissan was able to find and fix the problem. Even after service was told 3 weeks lead time on parts, Colonia More

by PHIL Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both parts and service dept are great
Jun 12, 2024 -

Colonial Nissan of Medford responded

Thank you, Phil! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2024

That was delightful experience as always. This is our 5th car leased with Colonial Nissan and all people in the company make everything possible to help us and retain loyal customers. More

by VASSGATOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Colonial Nissan of Medford responded

Thanks for your feedback on your recent visit to Colonial Nissan of Medford. It's great to hear that we were able to assist you and that you had such a positive experience. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 12, 2024

Everyone was great: courteous and professional. Even offered me a ride home but I chose to stay onsite. More

by petesiuda
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 11, 2024

Very impressed with Jessica Licona, very courteous and helpful. She is knowledgable and answered all my questions. More

by REDSOXANNIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Jessica was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

June 11, 2024

Excellent staff and I would recommend the SALES DEP. Very friendly and answers all MY questions. More

by blancaescobar36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KATHY ESCOBAR
Jun 11, 2024 -

Colonial Nissan of Medford responded

Blanca, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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