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Colonial Nissan of Medford

Medford, MA

4.8
1,783 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,783 reviews

April 01, 2026

Everyone was pleasant and informative. Overall was a good experience. I would go back too. More

by HCF1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Colonial Nissan of Medford responded

Thank you for the five star review. We’re glad our team was friendly and helpful during your Nissan Rogue service. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Prescod
Apr 01, 2026 -

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan Leaf. We’re glad our team provides prompt, courteous support, even in urgent situations. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Fantastic! I brought my car in for two issues and both were covered under the insurance I purchased. They fixed it same day I brought it in. Simple and smooth p More

by erinsheehan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Colonial Nissan of Medford responded

Thank you for sharing your feedback. We’re delighted that the issues with your Sentra were covered by your insurance plan and that our team completed the repairs on the same day. It’s great to know the process was smooth and our staff made you feel welcome. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 28, 2026

The service department as always was very good. I received timely excellent and friendly service. More

by Wlacapria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Colonial Nissan of Medford responded

It’s wonderful to hear our service team provided prompt and friendly care for your Nissan Rogue. Thank you for the five-star review and for trusting us with your service needs. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 21, 2026

moment I arrived, she provided outstanding customer care and made the entire process smooth and stress-free. Jessica is professional, attentive, and truly goes above and beyond to ensure her clients feel co More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Colonial Nissan of Medford responded

Diana, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 17, 2026

Amazing! I know I can always walk in with any car issues (without an appointment), and they always get to it in a timely fashion. They diagnose the problem, c More

by bpeixoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Mar 17, 2026 -

Colonial Nissan of Medford responded

Thank you for sharing your experience! We’re glad our team could address your Nissan’s issues without an appointment, provide prompt diagnostics, and walk you through the repair details and costs. We appreciate the opportunity to keep your vehicle running smoothly. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 13, 2026

Work always done in a timely and clean manner! Everyone in service is always nice and helpful! More

by NJDCONSTRUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget her name.
Mar 13, 2026 -

Colonial Nissan of Medford responded

We’re thrilled to hear our service team provided timely, clean work on your Nissan. It’s great to know our staff’s friendly, helpful approach made your visit smooth. Thank you for sharing your experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 12, 2026

It was smooth until the end thank you I am very pleased with my purchase More

by LOSSAJULIEJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 11, 2026

Helpful and they fixed the issue for free due to their previous error. Very honest. More

by JEFFSHIRTCLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Colonial Nissan of Medford responded

Your five-star rating means a lot. We’re glad Jessica and our team could resolve the issue on your Nissan Versa free of charge and appreciate you noting our honest approach. Please reach out if we can help again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 09, 2026

Overall, a wonderful staff. Joanne was excellent and the sercice dept did a great job! More

by maryannedimarco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Colonial Nissan of Medford responded

Thank you for highlighting our team’s performance and for calling out Joanne. We’re glad the service department took great care of your Nissan. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com