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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,645 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,645 reviews

October 01, 2024

Nothing got resolved. I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I More

by TRICIA294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Colonial Nissan of Medford responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Very good, Jon is great! Thank you for your support! I enjoyed the whole service! More

by zhongying1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Sep 30, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. Jon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Service was really good and they even showed me the problem and gave suggestions on how to avoid it More

by SUMIT.PEC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your service experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

I like they did a good job on my car Nissan titan 2013. I am very happy with the job they did. More

by LXAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

I had a great experience with the dealer and was very satisfied with the service More

by Rosewelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chase, Declan Foyle
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Sep 30, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Appreciate prompt scheduling even for new Ariya EV model. Laura carefully and thoroughly answered all questions, excellent knowledge and ease. Joshua diagnosed and solved tricky problem with autopilot touch More

by JoeAriyaEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso
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Oct 01, 2024 -

Colonial Nissan of Medford responded

Thank you, Joe, for taking the time to share your thoughts on working with Laura and Joshua. We're glad to hear they delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2024

Whenever I need service I go to Joanne I have going there for years. She is very knowledgeable about my cars,keeps me informed and explains everything. She is excellent. More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne always meets your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2024

Laura, Jessica and the service manager Alex are awesome! my go-tos. Appreciate y'all! More

by OBRIENCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Christina, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2024

Great people and fantastic work very professional and costumer satisfaction with dedication and answer any questions More

by MARQCHISAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
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Sep 27, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

September 25, 2024

I wanted to buy a car there because of how the staff were with me from the start. No pushing, no shady practices, just straight forward, honest people doing their jobs. More

by a dude from Malden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Report | Print
Sep 26, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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