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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,642 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,642 reviews

May 22, 2024

Appointment was easy to schedule and communication was great. The use of text to update me of progress and when the car was ready was perfect. More

by LDRISCO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura in the service sept was great!
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May 29, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 22, 2024

Thank you for your service, Thank you to Laura customer service she excellent and friendly More

by JALVARADO658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 21, 2024

The service department is always top-notch. Laura and the rest of the team are great! Friendly, professional, great communication. More

by SABOS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso
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May 21, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Laura and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 20, 2024

Very impressed with my service visit. Joanne was on top of everything, very professional, super nice, and very communicative. Highly recommend. More

by callahanluke395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Colonial Nissan of Medford responded

Luke, we are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2024

When I first walked in, customer service was a fair level, other dealers were way more friendly so first impression was not the best. However, once they saw that I was actually serious about leasing or More

by sundaeblues
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Colonial Nissan of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 19, 2024

I have always had my car serviced at Colonial. The service is always fast and quick. More

by tsilveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your service experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 18, 2024

Very friendly, I feel they help me a lot, I’m happy with the service More

by diegogelvez07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Colonial Nissan of Medford responded

Diego, It's great to hear that Carl, Hervin, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 18, 2024

It was my first visit and Laura was the perfect combination of friendly and professional. She explained things very clearly. More

by EPONINE382000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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May 19, 2024 -

Colonial Nissan of Medford responded

Eponine, Thank you! Laura and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 18, 2024

This is the second car that I purchased from Colonial Nissan and I've been very pleased with both the sales staff and the service department. More

by JOYCEAMORIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Colonial Nissan of Medford responded

Joyce, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 17, 2024

The service preformed was done in a timely manor. The technician Alex took time to explain all repairs. Excellent service and friendly service advisors. More

by SHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Alex
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May 17, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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