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Colonial Nissan of Medford
Medford, MA
1,605 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,605 reviews
January 25, 2024
Laura is always a pleasure to deal with! Very helpful, pleasant, understanding and knowledgeable. When she’s there I feel confident that I’m being treated fairly and respectfully. Dealing wi Very helpful, pleasant, understanding and knowledgeable. When she’s there I feel confident that I’m being treated fairly and respectfully. Dealing with some others in service dept. doesn’t quite feel the same. More
by Kathrynm61091
Verified CustomerEmployees Worked With
Laura
January 25, 2024
Working with Jonathan was pleasant , straightforward ,no wasting time. Questions answered timely and to satisfaction ,no wasting time. Questions answered timely and to satisfaction More
by sdahlben
January 24, 2024
I love going to this place for service. People are very friendly and work done in no time. Very professional. People are very friendly and work done in no time. Very professional. More
by tiquicia1969
Employees Worked With
January 24, 2024
They were very professional. Recall item. Wondering if rental through enterprise should have been reimbursed Recall item. Wondering if rental through enterprise should have been reimbursed More
by lwessel
January 24, 2024
service department is professional, courteous and communicates well. I take my vehicle in for service because of this and appreciate the service Laura and other staff provide. communicates well. I take my vehicle in for service because of this and appreciate the service Laura and other staff provide. More
by DJKALE
Employees Worked With
Laura
January 23, 2024
Rebecca Rideout is so supportive and explains everything to her customers. I am so grateful for Rebecca and her wonderful customer service. All the staff were very friendly. I LOVE my new NIssan Rogue. to her customers. I am so grateful for Rebecca and her wonderful customer service. All the staff were very friendly. I LOVE my new NIssan Rogue. More
by Bostonmom
Employees Worked With
Rebecca Rideout
January 22, 2024
The Dealership is one the best I have ever used. They make all repairs on my Fleet. They are very responsive to my Drivers. They take time to explain the work to be done. They make all repairs on my Fleet. They are very responsive to my Drivers. They take time to explain the work to be done. More
by mwill1950
January 19, 2024
Excellent mechanical work. Waiting times can be a little too long even with a booked appointment. Waiting times can be a little too long even with a booked appointment. More
by Cristina
January 18, 2024
I had a recall on my vehicle. I made my appointment. The service person was very friendly and helpful. Upon arrival I went into the service desk area. I was assisted immediate I made my appointment. The service person was very friendly and helpful. Upon arrival I went into the service desk area. I was assisted immediately. The person I spoke with (Laura) was very friendly and helpful. I was updated as I waited for my vehicle. I went to the service area waiting area which is very clean, has a large screen TV, coffee, comfortable chairs and electronic back massage chair. The bathrooms are close by and clean. Shortly thereafter I received a text from the service desk which informed me that my car was ready. I had a great experience. Thank you Laura & Colonial Nissan More
by M.GHEORGHIOU2
January 18, 2024
They did a great job, timely and efficient. Would recommend this location to anyone. Thanks! Would recommend this location to anyone. Thanks! More
by RMAIMONE1994
Employees Worked With
