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Colonial Nissan of Medford

Medford, MA

4.7
1,630 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,630 reviews

November 21, 2023

The whole staff was courteous and professional. A positive purchasing experience. I would recommend the dealership More

by STEVENOCELLA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan, Declan Foyle
Nov 21, 2023 -

Colonial Nissan of Medford responded

Steven, Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 21, 2023

Although it was a very busy day, staff was hard working and very kind and helpful More

by sara.m.buckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Colonial Nissan of Medford responded

Sara, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 20, 2023

Jim Bacon was the salesperson. He was informative and helpful with our budget. We are retired so money is limited he went and explained how the lease works. When we picked up th More

by Bettyboop2851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Nov 20, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 20, 2023

This dealership is very good. The service work was done quickly and well, and customer waiting time was good. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Colonial Nissan of Medford responded

It's great to hear that Joanne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 18, 2023

Thwe service work was done quickly and well. Unfortunately the coffee machine which normally is a treat to use when you are waiting, was out of order. More

by NARISHKUP
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Colonial Nissan of Medford responded

We appreciate your business, and we're sorry to hear that you didn't have a 5-star experience. Thank you for bringing it to our attention. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Alex Chase, Service Manager achase@nissanofmedford.com

November 16, 2023

Love the people, the atmosphere, the professionalism, and workmanship here at Colonial. Actually looking forward to returning for all of my car maintenance needs in the future. More

by cdc8609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Nov 16, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

November 13, 2023

This dealership is awesome. The costumer service is profesional, kind and caring. The service for my car exceptional! Love this dealership! More

by YASMINEROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 13, 2023

I don't really deal with the service due to the price of service and the amount of time it takes to get the job done. More

by julia.geisman
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
Nov 14, 2023 -

Colonial Nissan of Medford responded

Thank you, Julia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 10, 2023

They helped me with my lease buyout. Very helpful and easy to work with. They answered all my questions. More

by mlowd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 09, 2023

All the Reps at the Reception Area are very courteous, very customer centric and waiting time is reasonable! More

by SANDIE.LAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Colonial Nissan of Medford responded

Sandie, Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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