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Colonial Nissan of Medford

Medford, MA

4.7
1,293 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,293 reviews

February 07, 2023

BRANDON IS EXCELLENT! Provides updates and car was done at time promised! Will absolutely request Brandon in the future! More

by dummyeva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON
Feb 08, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Brandon and our team appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

The service is always exceptional. Everyone does there best to be helpful and courteous. I have dealt with them for many years, with various vehicles, and have always been satisfied. More

by connie.botticelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

Friendly, professional , very knowledgeable pleasure to do business with Best dealership I have been to hands down More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

Everyone is very friendly and helpful. The place is very clean and organized. They explain everything that they did for service. More

by afontanatorra92912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember what her name was
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

February 01, 2023

Had a great experience taking my vehicle in to take care of my front two tires. Even though it was an Nissan it was my Kia Forte, Tires had taken some damage due to the potholes on the highway. I dropped my More

by FiosMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

January 31, 2023

Very easy to schedule an oil change and tire rotation. Jim was happy to drive me to my workplace and I was picked up when my vehicle was ready. Laura, Joanne, and Jessica are professional, friendly, and More

by alak11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Notartomaso, Jim Islami
Jan 31, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jim, Jessica, Laura, and Joanne appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

January 28, 2023

I love this place ,very nice and professional people working there.I recommend this place for all . More

by ANURAG1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Jan 29, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

January 28, 2023

Unsuccessful completion of recall after almost 2 hours of waiting. Told that is was under the recall but not fixed More

by mcseeley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 01, 2023 -

Colonial Nissan of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Islami, Service Manager jimi@nissanofmedford.com

January 28, 2023

If the staff there are more proactive in showing/using the coupons, it would be great. More

by jcother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Colonial Nissan of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Islami, Service Manager jimi@nissanofmedford.com

January 27, 2023

He was pleasant to speak to. He fixed my tire quickly. The TV shows a lot of charities about Ukraine. Maybe we can change that to something happier. More

by POHWONG315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name Brandon?
Jan 29, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

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