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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,605 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,605 reviews

September 12, 2023

I bought a new Nissan Rogue from Rebecca Rideout. She was a pleasure to work with. More

by drwas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Rideout
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Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Rogue, and we thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 11, 2023

Very nice to me and help me I find it very satisfying and I like you telling me when I’m due for service or not !! More

by dorisnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much.

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank You.

September 09, 2023

Joanne is always very nice and helpful. Dropped the car off the night before to get get an oil change. Joanne called me early the next morning saying everything was good! More

by jdluyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I got what expected! All worked well! I am happy with the service I received More

by SARACENIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
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Sep 10, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I am very happy with the caind of service Nissan Offer to me on my Murano 2021. More

by PRHELBERAMBROSIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
Report | Print
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan, Declan Foyle
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Sep 08, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

I received quality service and excellent customer support from Joanne. I'll recommend it highly More

by GLAUDINEMTSHALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 02, 2023

Worst experience buying car. Very bad customer service... very rude staff won't recommend anyone More

by avishek1786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerson Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 31, 2023

They did exelent service thank you very much I will recommend this dealership to anybody More

by Osmin Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 30, 2023

I had much better service here in the past. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. More

by Sim5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
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Sep 03, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

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