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Colonial Nissan of Medford

Medford, MA

4.7
1,607 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,607 reviews

April 08, 2023

Of all the service departments I have dealt with by far Colonial Nissan is the best and Laura who was my service advisor was so knowledgeable you would think she is a master mechanic More

by ESCAPE200857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar, Shawn Minigan, Declan Foyle
Apr 08, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

Truly made my first time purchase amazing and easy. A huge thank you to everyone More

by fabiolades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Apr 08, 2023 -

Colonial Nissan of Medford responded

Congratulations on your first new vehicle and thank you for your very kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 07, 2023

Helping me good Nice staff I wish it forever. ...thanks too much everyone I will back with friends because I know you'll Help as you can Thank you so much More

by SALAH.SHAAR.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira, Declan Foyle
Apr 08, 2023 -

Colonial Nissan of Medford responded

Thank you so much for choosing Colonial Nissan of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 07, 2023

they were very polite and very helpful and took the time to explain why I should keep my car up to date with service. More

by josephbolduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

I quickly and easy make appointment for my Nissan maintenance. All necessary actions were done in promised time. I am happy. More

by emorozova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 06, 2023

Very helpful and attentive staff. The only reason I did not select the most stars is because my sensor problem came back a few days after I left Nissan last week. More

by abbykilleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies at the reception desk. Very helpful
Apr 06, 2023 -

Colonial Nissan of Medford responded

Thank You!

April 06, 2023

Good customer services and good services I like doing service in this place I’m verry satisfied when i do services in this place More

by mondesirrijkaardfrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Colonial Nissan of Medford responded

Thank you for your nice words they help and they make us want to do a great job for you.

April 04, 2023

My experience has been absolutely wonderful. Michael Simon has done an amazing job and singlehandedly won my family’s relationship over from Lexus. We purchased two cars in the span of a week an More

by Sharif Aliyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira, Blanca Escobar, Declan Foyle
Apr 05, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 02, 2023

They were professional, amazing, fantastic, and they took great care of us. I will be sending my family here. More

by hyaliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 01, 2023

Colonial Nissan of Medford informed me I needed work done on my brakes. They told me it would be a specific price. After confirming this amount with them I was charged over $200 more at checkout. I do not tr More

by VersaNote3
Recommend Dealer
No
Employees Worked With
The employees are not listed.
Apr 04, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

Apr 09, 2023 -

VersaNote3 responded

Colonial Nissan reached out to me to discuss my concerns. They are in the process of helping me address the issue to my satisfaction.

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