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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

February 28, 2022

The service was truly outstanding. Very communicative, friendly, and most importantly they did excellent work on my car. More

by joshlown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty was my main dude
Mar 01, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Josh, for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 25, 2022

I had a great experience and no pressure. I bought a 2019 Jetta and I’m very happy with it. It was delivered immaculately clean, all my questions were answered, they even worked with me on More

by DJS9164
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Feb 28, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

February 24, 2022

We came in for annual check up for our 2019 Atlas. Rusty H was very helpful and informative. He also allowed us to prepay so when the car was ready we could just jump in a drive off. A pleasant exp More

by Crovon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty H
Feb 24, 2022 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Rusty provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

February 24, 2022

Tom is friendly and professional! A pleasure to do business with! The work completed fixed my issue. I am happy. More

by CKYDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 24, 2022

Super Efficient and on point. Very informative and friendly. Always a pleasure to work with. The facility is always clean and welcoming. Service time was quick. More

by JOE@CHARLESTOWNAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, Joe, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 23, 2022

I heard vw get nice services but not good service they provide us we think. More

by kiran_dumre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Feb 24, 2022 -

Colonial Volkswagen of Medford responded

Kiran, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2022

I decided to buy a VW from this dealership because my sister had bought her previous car from here. I went in and Paul lazzaro was my salesman and had everything ready for me when I got there. he was gre More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Paul and we hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

February 18, 2022

This is a great dealership with wonderful staff. Rusty in the service department is awesome and always goes above and beyond. I also love my Tiguan:) I highly recommend this place. More

by FARAH.BLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Feb 20, 2022 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rusty met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 18, 2022

Steve was very helpful to find my new Car, Was a nice experience, people like him need more like Stive he was very friendly, excellent costumer service I will recommend this place to buy a new car, profe More

by Ruben Alfaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear that Steve and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

February 17, 2022

Great service. My wife and I just had a newborn, and colonial made the process very easy, including getting all the paperwork ready before we arrived at the lot and More

by Atlas02021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Feb 17, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

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