Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,224 reviews
February 15, 2022
the service was good the person making the appointment was more than pleasant the only issue I have is when I picked up the car I was not told to drive the car for about 100 miles so the compu was more than pleasant the only issue I have is when I picked up the car I was not told to drive the car for about 100 miles so the computer can reset so me knowing took the car for an inspection sticker out come the new 1000 mile vw passat with a big rejection sticker on it I was not a happy customer More
by BTDAGOSTINO
Verified CustomerEmployees Worked With
February 10, 2022
My experience was great. Vehicle service took shorter than expected. I am pleased with this dealership than expected. I am pleased with this dealership More
by JMOURINE
Employees Worked With
February 10, 2022
Speedy service, accommodating and always a seamless experience when dealing with Rusty & crew, great job as always team! experience when dealing with Rusty & crew, great job as always team! More
by jrscelfo
February 01, 2022
This is my second time purchasing a new vehicle from VW This is my second time purchasing a new vehicle from VW Medford, this purchase was a 2022 Taos, both times I worked with Paul Lazzaro. Paul is a m This is my second time purchasing a new vehicle from VW Medford, this purchase was a 2022 Taos, both times I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, I had a few issues after picking up the car and every time I called he would always go the extra step to help me. I would highly recommend working with Paul at Colonial Volkswagen of Medford if you are in need of a new vehicle. More
by thomasajr
Employees Worked With
January 31, 2022
Greg Cohen was very helpful, patient and knowledgeable. The services good and the financing very fast. The services good and the financing very fast. More
by Siuchun58
Employees Worked With
January 29, 2022
Very efficient servicing system and great communication from employees. Fast and efficient. I would return. from employees. Fast and efficient. I would return. More
by lkj_bos
Employees Worked With
January 28, 2022
Great dealership , very prompt to service my newly purchased atlas , have been little issues after a few months but the guys in service are second to none purchased atlas , have been little issues after a few months but the guys in service are second to none More
by puddler81
January 27, 2022
Great dealership. Scheduled a service appointment for our 2019 Jetta and everything went smoothly. Had an early morning appointment so decided to wait while the vehicle was being serviced. Appointment was qu 2019 Jetta and everything went smoothly. Had an early morning appointment so decided to wait while the vehicle was being serviced. Appointment was quick, will be getting our Jetta serviced here from now on. More
by owingst
Employees Worked With
January 27, 2022
Great Service, it was a very easy process to make the appointment online, drop it off and was called when ready. Since I wasn’t going to pick it up before they closed, they left the key in the trunk and appointment online, drop it off and was called when ready. Since I wasn’t going to pick it up before they closed, they left the key in the trunk and I came by with my spare to pick it up. More
by ERIKATENORIO
Employees Worked With
January 27, 2022
Great service, and they were able to recommend a tire change and even got a free car wash change and even got a free car wash More
by sid.rai10
Employees Worked With
