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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

January 26, 2022

Dan was super helpful and got everything done for me very fast! I have always gone to Colonial VW and they are the best. More

by wwh96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Jan 26, 2022 -

wwh96 responded

Thanks again for all the help!

January 25, 2022

Great dealership. No pressure from sales staff. Steve was very accommodating and communicates well. The whole process was easy even if there was a small delay with some paperwork. Would purchase there again. More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Colonial Volkswagen of Medford responded

Matthew, Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let Steve know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

January 25, 2022

Had a great experience working with Malachy to test and purchase a vehicle. The whole experience was quick and efficient More

by memunion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

January 24, 2022

Steve Warren was very helpful, patient and knowledgeable. Also he is a very funny guy More

by Siuchun58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that Steve and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

January 24, 2022

I brought my VW Tiguan 2020 for my first oil change and they topped off all my fluids! I sat in the nice waiting room! They cleaned my car too! More

by KDONO337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 24, 2022

great service ! and salesman Steven T. Hope my new jetta runs smoothly good ! steven tkaczyk ! very nice polite salesman and vey efficient fast !!!!!!!! Nice salesroom and service !!!!!! Mark More

by markrich2568
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Steven provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

January 24, 2022

I am new customer to Colonial Volkswagen of Medford. I called in for a service appointment and customer service was very nice and were able to get me right in. More

by kennedytraveller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Jan 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 21, 2022

I worked directly with Greg Cohen; he made this process seamless and super easy! I was able to call him when I seen the availability of a vehicle I was interested in and he was able to give me information More

by tifff_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Atlas. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

January 20, 2022

Rusty is amazing, as always! Got me in and out, even when I was behind my confirmed schedule. And the car wash was spotless. More

by SONYMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty
Jan 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 20, 2022

It was easy to make an appointment for service online and the maintenance took way less time that I expected. More

by GABYSZEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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