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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
November 23, 2021
Tom who works department is very good and helpful and I appreciate how they clean your car. appreciate how they clean your car. More
by NMAINES576
Verified CustomerEmployees Worked With
November 22, 2021
The problem was solved. I am very happy with the service. Highly recommend this place to everyone! Highly recommend this place to everyone! More
by bo_yan
Employees Worked With
November 22, 2021
Extremely accommodating. Honest, upfront repairs. Frank had the car diagnosed and called me right away with updates. had the car diagnosed and called me right away with updates. More
by michael.giunta
Employees Worked With
November 20, 2021
To the point. They don't talk in circles. Making you feel like an idiot. They give it to you up front, and with the least amount of confusion possible. like an idiot. They give it to you up front, and with the least amount of confusion possible. More
by brione44
Employees Worked With
November 20, 2021
Alignment service was done on time as expected with minimal fuss. Text message saying that the service was complete was great. minimal fuss. Text message saying that the service was complete was great. More
by ROGER.NEUMANN
Employees Worked With
November 20, 2021
One of the best car buying experiences EVER. Professional, kind and helpful. Jason and Paul are fantastic. Will absolutely go back (and it is not close to home!) and highly recommend. Thank y Professional, kind and helpful. Jason and Paul are fantastic. Will absolutely go back (and it is not close to home!) and highly recommend. Thank you all SO much!!! More
by pita1
November 19, 2021
Rusty's help was on the money. He pushed the time line of my situation because my handicapped wife was home alone. Your workmanship is top self but expensive should have been a mechanic . Good thing I hav my situation because my handicapped wife was home alone. Your workmanship is top self but expensive should have been a mechanic . Good thing I have a slush fund for these types of cars.whew !!! More
by LOUIS.SIRACUSA0095
Employees Worked With
Rusty Hogan
November 19, 2021
Had an awesome experience! Purchased my first car about a week ago and couldn’t be happier! Malachy was a perfect salesman. Delivered the information, was not pushy and went above and beyond to make sure week ago and couldn’t be happier! Malachy was a perfect salesman. Delivered the information, was not pushy and went above and beyond to make sure I was happy with the purchase. He made a very daunting process super simple and easy. He got me an even better deal on an already well priced car. Stephanie was also great! She made all of the finance process fun and light while still providing all of the info. Overall, I couldn’t be happier! I would happily send anyone I know to Malachy. Thank you! More
by madelynprior15
November 15, 2021
Excellent and professional service! Frank was great as always. Highly recommend this place to everyone! always. Highly recommend this place to everyone! More
by KG
Employees Worked With
November 15, 2021
Jason is probably the nicest guy I have ever dealt with in a car dealership. Able to deliver which is hard to find nowadays. This is reason I went back to VW Colonial Medford for a second time and had the in a car dealership. Able to deliver which is hard to find nowadays. This is reason I went back to VW Colonial Medford for a second time and had the pleasure of dealing with him again. More
by Matt
