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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

October 20, 2021

I received outstanding service on my recent visit to Colonial for my 2008 VW Rabbit. I will return again More

by arquillav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Oct 20, 2021 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 20, 2021

The service associate who helped me was professional and courteous. I was very satisfied with my experience. More

by ae.costa2490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. We're always happy to help. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 19, 2021

Steve was excellent during the car buying experience. He was very responsive and worked with us to get exactly what we wanted. More

by C_craig11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let Steve know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

October 18, 2021

Friendly service, knowledgeable, helpful. Service rep that helped me was very nice and accommodating and explained everything. More

by gedalia29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 18, 2021

Efficient! Greg is fantastic and really took the time and effort to help me find my dream car. Thank you, Greg! More

by Quin.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Greg provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

October 17, 2021

Steve was approachable , not pushy and very patient. We had been to other dealerships and their customer service was discouraging. Steve was great and made our decision to buy pleasurable . More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Colonial Volkswagen of Medford responded

Thank you, Sandy, for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

October 15, 2021

Hello,Excellent as usual! Always feel comfortable at Hello, Excellent as usual! Always feel comfortable at your dealership. There is never any pressure. More

by Ankylo922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 14, 2021

I don’t want to have to write anything. I gave you a great review so —enough! More

by IRENMPAGE
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Colonial Volkswagen of Medford responded

Thank you for the 5-star rating!. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2021

Great service, TImely and clean venue. Very polite staff who explained everything. Will definitely return. More

by MFFLINT120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2021

Steve was a big help throughout the car buying process! Would recommend him to anyone needing help to buy a car. More

by asard
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Steve, and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

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