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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
August 31, 2021
My car has run beautifully in their care for five years. I can’t complain and I love my Golf. Hope it lasts at least another 10. I can’t complain and I love my Golf. Hope it lasts at least another 10. More
by DMMINNS
Verified CustomerEmployees Worked With
August 31, 2021
GREAT experience! Steve was knowledgeable and patient which made the buying process a breeze! We will definitely be recommending VW of Medford to our family and friends. which made the buying process a breeze! We will definitely be recommending VW of Medford to our family and friends. More
by Rocklin.sarah
Employees Worked With
August 30, 2021
Steve Warren was extremely professional and personable. It was a pleasure working with him and I wouldn’t hesitate to recommend him to friends or family. It was a pleasure working with him and I wouldn’t hesitate to recommend him to friends or family. More
by Lafrance_kevin
Employees Worked With
August 29, 2021
Process was easy Steve Warren answered all my technical questions and had us in the car we wanted for the price we wanted quickly. questions and had us in the car we wanted for the price we wanted quickly. More
by Ahearn_christopher
August 28, 2021
Steve Warren made this process so easy and pleasant! He found the exact model we were looking for and we were ready to go in no time! found the exact model we were looking for and we were ready to go in no time! More
by Pamela Ahearn
August 28, 2021
Quick and easy to schedule a test drive. I like the scheduling of finance docs. I don’t like how the finance office pushes extras like resist all. Kevin was very laid back salesman. I like the new s scheduling of finance docs. I don’t like how the finance office pushes extras like resist all. Kevin was very laid back salesman. I like the new show room. More
by Keith.hartlen
August 28, 2021
Great experience! Steve was very helpful in arranging for us to test drive a number of cars. He was knowledgeable and pressure free. Good visit. us to test drive a number of cars. He was knowledgeable and pressure free. Good visit. More
by Emily
Employees Worked With
August 27, 2021
Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call More
by RACHELHWINKELLER
August 27, 2021
Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. More
by GJKELLOGG
Employees Worked With
August 26, 2021
Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! More
by bethanyctietjen
Employees Worked With
Other Employees :
I believe the person who helped me initially was named Rus/Rusty.
