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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
August 03, 2021
I had to get an oil change about a week and a half after I bought the car - doesn’t seem right. That’s my only real complaint as I feel like they should have checked that for me before I picked up the car… I bought the car - doesn’t seem right. That’s my only real complaint as I feel like they should have checked that for me before I picked up the car… More
by pham.timothea
Verified Customer
August 03, 2021
My experience was smooth from start to finish! I was very comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! More
by adriana.borges94
August 01, 2021
Steve was great to work with.....we felt no pressure at all as can sometimes happen when buying/leasing a car. As a side bonus, we found we had lots in common including a love for Elvis. All staff was ve all as can sometimes happen when buying/leasing a car. As a side bonus, we found we had lots in common including a love for Elvis. All staff was very pleasant and helpful and patient. We do not live close by but the experience was worth the drive. More
by natasha88
July 30, 2021
Greg made my car buying experience super easy and saved me a ton of time. The staff was great and I would highly recommend visiting the team. me a ton of time. The staff was great and I would highly recommend visiting the team. More
by Morrispaulr68
July 29, 2021
I have done very few miles in the past year and really only needed a sticker. They Forgot to do the sticker during the service despite the direction I my written notes and also asking during the service p only needed a sticker. They Forgot to do the sticker during the service despite the direction I my written notes and also asking during the service preliminaries. I was told to go somewhere else to get the sticker. More
by Bill
Employees Worked With
July 29, 2021
Appreciate the attention and the convenience of the online scheduling and the after hours drop off, as well as the call to notify me the car was ready. online scheduling and the after hours drop off, as well as the call to notify me the car was ready. More
by JIMSWIM
July 28, 2021
Steve helped me get my new Atlas Sport cross. Was very helpful, knowledgeable and made it be a quick turnaround for me. Thank you Steve helpful, knowledgeable and made it be a quick turnaround for me. Thank you Steve More
by aaablues26
July 27, 2021
Steve was the agent that helped my husband a four years ago and we sought him out when I was looking again. Very competent, accommodating & reliable. He goes above and beyond to make you comfortable with ago and we sought him out when I was looking again. Very competent, accommodating & reliable. He goes above and beyond to make you comfortable with you purchase, in my case staying beyond closing time to accommodate me. Not too pushy. More
by SJC
Employees Worked With
July 27, 2021
Dan was really helpful and informative. He kept great communication with us throughout our service. We will look forward to working with Dave in the future. communication with us throughout our service. We will look forward to working with Dave in the future. More
by jauciello214
Employees Worked With
Dan Swartz
July 25, 2021
I brought my car in for a battery, but the service department noticed a problem with my water pump and fixed it. I appreciate their solving problems at an early state before I have to have the car tow department noticed a problem with my water pump and fixed it. I appreciate their solving problems at an early state before I have to have the car towed in!!! More
by PFISKE0
Employees Worked With
