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Colonial Volkswagen of Medford

Medford, MA

4.8
2,215 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,215 reviews

December 17, 2023

Our second sales experience with Kevan and Stephanie was great, just as the first had been More

by CRYSTALVEASON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Crystal. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2023

Amazing place to have a Vw. Josh was so awesome. In love with my new car! Thank you Josh!!! More

by RAYREZANIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Makrigiannis, Malachy Beare, Jason Giacoppo
Dec 10, 2023 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Josh here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

December 07, 2023

Both Paul and Stephane were total professional’s with my transaction . The car was delivered in a timely manner that fit my schedule. Thanks More

by mckenna.gj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Paul and Stephanie and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 06, 2023

I am 2-year customer of the Service Department and have always had an excellent experience with the group. More

by jakissane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Swartz
Dec 06, 2023 -

Colonial Volkswagen of Medford responded

Jaki, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 05, 2023

I have been getting my cars fixed at Colonial VW since 2009 and I have had nothing but great experiences there. More

by erinjami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 01, 2023

Service was great! Always bring my car to colonial VolksWagan. The service team is the best. More

by MJCRANE076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Colonial Volkswagen of Medford responded

Thank you for the five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 27, 2023

My wife and I had a great experience at VW Medford. They helped us the purchase of our new Atlas R line. Dan Goodman and Keven Umana provided excellent customer service and made sure to make the proces More

by williamgiron23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Nov 27, 2023 -

Colonial Volkswagen of Medford responded

William, Thank you for taking the time to share your thoughts on working with Dan, Keven, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Atlas R Line!

November 26, 2023

Fantastic I had a wonderful experience with the service department. The service department is staffed by wonderful individuals who truly take care of the customer. More

by ERIC.DIMARE
Recommend Dealer
Yes
Nov 27, 2023 -

Colonial Volkswagen of Medford responded

Thanks, Eric, for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 25, 2023

They were so upfront and transparent about what may or may not be needed. The video was a surprise but super helpful and much appreciated. Loved the ability to communicate via text real time. More

by HNFERNSEBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 25, 2023

I just bought my 5th VW from these guys, and as always, they were great! Always such a pleasant and smooth process. Greg goes above and beyond for his customers! More

by gac108
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Nov 26, 2023 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance!

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