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Colonial Volkswagen of Medford

Medford, MA

4.8
2,215 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,215 reviews

November 15, 2023

Very knowledgeable about the Tiguan model. Review any history regarding the model.Checked for recalls. More

by MICHAEL_PICCIOCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Colonial Volkswagen of Medford responded

Michael, Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 14, 2023

I have been a customer of Colonial for over 20 years for good reason. The service dept. is second to none. More

by GEOFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Colonial Volkswagen of Medford responded

Geoff, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2023

The entire crew at Colonial VW of Medford went above and beyond to get me the best deal on a new car during such xxxxty times. More

by BoBa3l7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Makrigiannis, Jason Giacoppo
Nov 14, 2023 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

November 13, 2023

I always get friendly service, done right. Very easy to work with, and even got me a ride home from the dealership while my car was in for service! More

by jruppart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Colonial Volkswagen of Medford responded

It's great to hear that Frank was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 11, 2023

Available. Welcoming. Accommodating. Honest. Accepting. Trustworthy. Thorough. Knowledgeable. Curtious. Helpful. Kind. Thoughtful. Accurate. Exceptional custome More

by JENBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 10, 2023

It was very hard to get an appointment for a flat tire! But thanks to our amazing friend Greg, it was made possible. They were supposed to check the other tires air levels as well. But they haven’t as we h More

by FUNDASARICAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 10, 2023

I wanted to express my gratitude for the exceptional experience at your dealership. As someone experienced in trade-ins and leases, this journey was remarkably smooth, enjoyable, and stress-free. Wha More

by Marlenaroffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Luckens, Malachy Beare
Nov 10, 2023 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Marlena! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

November 07, 2023

Son un equipo muy profesional y siempre dispuestos a ser flexibles, gracias Keven por esmerarte no soslo en dar un buen servicio, sino una gran ayuda! A Stephany por igual, muy amable! More

by E. Camacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Keven here at Colonial Volkswagen of Medford.

November 07, 2023

The Volkswagen dealership has been absolutely stellar in the quality of the service they provide. I had a flat tire and was able to get my car serviced within a reasonable amount of time because their part More

by shazif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 07, 2023 -

Colonial Volkswagen of Medford responded

Thank you, Shazif! Dan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 06, 2023

Quick and friendly service when I needed to replace a blown out tire a day after it had happened. More

by lionel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Colonial Volkswagen of Medford responded

Lionel, Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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