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Colonial Volkswagen of Medford
Medford, MA
1,986 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,986 reviews
October 29, 2022
Frank was very understanding and helpful when I called. He kept me informed and walked me through my options. He kept me informed and walked me through my options. More
by senora2e
Verified CustomerEmployees Worked With
Helpful October 27, 2022
I highly recommended visiting the Colonial Volkswagen in Medford. Paul L helped me throughout the entire process. For a first time car buyer, Paul was extremely welcoming and helpful! He was able to help me Medford. Paul L helped me throughout the entire process. For a first time car buyer, Paul was extremely welcoming and helpful! He was able to help me find a perfect car within my budget! He made the purchasing process very easy! If you need a new car, make sure to ask for Paul! More
by Meghanbuckley13
Employees Worked With
October 27, 2022
Amazing service! Paul was amazing through and through! The process was so easy and enjoyable! I'll be sure to recommend Colonial Volkswagen of Medford to my friends a Paul was amazing through and through! The process was so easy and enjoyable! I'll be sure to recommend Colonial Volkswagen of Medford to my friends and family. More
by emilligan10
October 21, 2022
Dealership was awesome! Very helpful and knowledgable. Very efficient and patient. Kevin was a sweetheart Very helpful and knowledgable. Very efficient and patient. Kevin was a sweetheart More
by dgately1964
October 21, 2022
Always great service at Colonial VW! Good communication from the service department and fast service. Recommended. Good communication from the service department and fast service. Recommended. More
by kd
Employees Worked With
October 19, 2022
I was able to drop my vehicle off the night before and pick it up at the end of the day. My service rep contacted me when my vehicle was evaluated and when the work was complete. Easy! pick it up at the end of the day. My service rep contacted me when my vehicle was evaluated and when the work was complete. Easy! More
by KLUHMEYER
Employees Worked With
October 16, 2022
She did a great job explaining all the paperwork and it didn’t take very long. didn’t take very long. More
by LisaR
October 14, 2022
Recent yearly service appointment was a breeze! Wait time was reasonable & the waiting area is spacious & comfortable. The service personnel are both helpful & courteous! Wait time was reasonable & the waiting area is spacious & comfortable. The service personnel are both helpful & courteous! More
by brownie.les
Employees Worked With
October 07, 2022
i’ve been a customer here since 2017. it’s always a pleasant visit. sales and service are both so helpful. dan with service is always so nice and helpful and makes the process easy. i’ll it’s always a pleasant visit. sales and service are both so helpful. dan with service is always so nice and helpful and makes the process easy. i’ll always recommend this dealer to anybody! More
by Miaxnoonan1
October 07, 2022
Service Advisor, Tom Bowes, was a pleasure to work with. My daughter's brakes were in desperate need of replacement and he did his best to get our VW Tiguan in for service ASAP. Very nice dealership! My daughter's brakes were in desperate need of replacement and he did his best to get our VW Tiguan in for service ASAP. Very nice dealership! More
by luxy19662004
Employees Worked With
Tom Bowes
