Colonial Volkswagen of Medford

Service advisor are much more knowledgeable and helpful. They do care about the time and value of the customer. Outstanding service They do care about the time and value of the customer. Outstanding service More

Paul Larraro was my salesperson. He was fantastic. He made every part of the car buying process easy. If you want a straightforward buying process go see Paul. Also, their financ He was fantastic. He made every part of the car buying process easy. If you want a straightforward buying process go see Paul. Also, their finance person, Stephanie Trevisione was great too. She explained every throughly and with no pressure selling. She made the paperwork side of the purchase smooth. Everyone I interacted with was nice, friendly and helpful. More

Friendly and very helpful staff. Steve Warren was great, made it very easy to buy the car we wanted. Steve Warren was great, made it very easy to buy the car we wanted. More

I had bad experience over there . They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. Very unhappy 🙁 More

Quick and fast service, as usual. Communicated appropriate fix, and car was ready when expected. Thanks! Communicated appropriate fix, and car was ready when expected. Thanks! More

Overall I had a great experience with Colonial VW, especially in contrast to the first VW dealership I visited. Car shopping is one of my least favorite activities, but Malachy made it low-stress, and especially in contrast to the first VW dealership I visited. Car shopping is one of my least favorite activities, but Malachy made it low-stress, and even fun. I felt respected, valued, and honestly, the process was easier than I expected! They even registered the car for me, so I didn't have to visit the RMV. Thanks again for everything! More

Lets me bring my own parts, and great service level. Would definitely recommend this place Would definitely recommend this place More

Service was great, courteous and respecting the urgency of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my car - and myself. More

I've been taking my car(s) to Colonial VW for more than fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and what's really essential to keep a car going, that when it came time to replace the Passat, there was no question that I'd buy another VW so I could keep going to Colonial for service. Loving my 2020 Tiguan, by the way! More

The best dealership I have dealt with! hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all veh hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all vehicles and always putting the customer first. he went above and beyond to get the car I wanted in less time than he had promised. Stephanie in the finance department steered the ship home and made the entire closing process easy simple and easy! I would highly recommend this dealership to anyone! Outstanding job! More