Colonial Volkswagen of Medford

The best dealership I have dealt with! hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all veh hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all vehicles and always putting the customer first. he went above and beyond to get the car I wanted in less time than he had promised. Stephanie in the finance department steered the ship home and made the entire closing process easy simple and easy! I would highly recommend this dealership to anyone! Outstanding job! More

Very expensive but car got fixed quickly so I guess it's all fine. Friendly staff all fine. Friendly staff More

Consistent and reliable communication as always, with accurate estimates of the timing for completion of the repair. accurate estimates of the timing for completion of the repair. More

Very organized, very friendly. Fast, efficient service. Employees were very friendly. Definitely worth coming here to get a jetta. Fast, efficient service. Employees were very friendly. Definitely worth coming here to get a jetta. More

Very please with the help & service we got from Colonial Volkswagen Medford. My husband and I purchased a 2018 VW Atlas and Paul was very helpful with accessing our trade-in, answering all questions that we Volkswagen Medford. My husband and I purchased a 2018 VW Atlas and Paul was very helpful with accessing our trade-in, answering all questions that we had on the vehicle, and explaining the details of its existing warranty. Process was straight forward and we were able to pickup our "new" car within two days. More

It was such a breeze purchasing my Jeep Wrangler. I couldn’t be happier! Thank you!! I couldn’t be happier! Thank you!! More

Great service all the time. They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent More

I have been coming to this dealership since 2015 to service my VW Passat SE 2012 and always had a good customer experience. Of the service team, my favorite is Rusty Hogan. Rusty has always given me service my VW Passat SE 2012 and always had a good customer experience. Of the service team, my favorite is Rusty Hogan. Rusty has always given me a warm welcome whenever I had to drop off the car for service and helped me out on several occasions where an issue had to be address quick. In cases where I had to leave the car overnight, he helped me out by getting a replacement car. He's knowledgeable and his pragmatic advice about the car's maintenance was well appreciated. More recently I was in the market for a new car as the Passat was getting too small for our family. I was introduced to Paul Lazzaro who helped me review my midsize SUV options within VW and made sure I was able to test drive the car I was considering (with the current market, it's hard to find new cars on the lot to try out!). Paul has been patient, kept me well informed (email/phone) and gave very helpful advice on my trade-in options that I'm very grateful for. While we did not purchase a new VW SUV, I would not hesitate to recommend Paul to any friends interested in a Volkswagen. If we would return to the VW family, VW Medford would be my preferred choice to buy and service the car. More

The sales team at Colonial VW made my purchase of a 2021 Jetta SE remarkably easy. They walked me through the whole process in an hour and were fair and reasonable to talk with. I also had to bring my car i Jetta SE remarkably easy. They walked me through the whole process in an hour and were fair and reasonable to talk with. I also had to bring my car in for a minor service issue six weeks later, and the service team was likewise attentive and helpful. I would easily buy a car from them again. More

Frank was very helpful walk me through the process explained every detail and every price. Would definitely recommend to friends and family explained every detail and every price. Would definitely recommend to friends and family More