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Colonial Volkswagen of Medford

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COVID-19
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Colonial Volkswagen of Medford

Name: Colonial Volkswagen of Medford
Address: 340 Mystic Avenue, Medford, MA, 02155, US
Telephone: (888) 212-8936
Rating: 4.9

4.9

602 Lifetime Reviews

340 Mystic Avenue, Medford, Massachusetts 02155 Directions

Sales: (888) 212-8936

Service: (781) 475-5200

Parts: (781) 475-5200

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Excellent

98% Recommended

4.9

602 Lifetime Reviews

View 2 Awards

Customer Service

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Dear Colonial Automotive Group Valued Customers: The Colonial Automotive Group takes your health and safety as our number one priority. We are closely monitoring the COVID-19 Virus. As we navigate through this difficult time, we will follow guidance from the CDC, and we will focus on what we can control to provide you the best service possible. Above all, we remain committed to the safety of our customers and the entire Colonial Automotive Group family. As of March 25th, 2020 all Colonial Automotive Group dealerships will remain open for business with the following changes. Sales will be available to assist you with your vehicle needs. For our valued sales customers shopping online, our sales staff will assist in any way remotely to ensure your vehicle needs can be met. Our sales team members are prepared to work with you on any finance needs and value your trade-in at your home or office. Please contact us by email, text or phone. The Service and Parts centers will remain open Monday – Friday 7:30 AM – 5:00 PM for your service needs. We want to assure our sales and service customers and employees, that we are closely monitoring all recommendations made by the CDC, as these are updated daily. Below are some adjustments we have made: Early Bird/Night Owl drop box allows for "touchless" Our facilities, door handles, knobs, points of exit/entry are being cleaned throughout the day.3. In addition, we have asked our team members to limit handshakes, fist bumps and to follow the guidelines of “social distancing”. On behalf of the Colonial Automotive Group family, we thank you for being a valued customer and we wish health and safety to you and all of your loved ones. Your friends at the Colonial Automotive Group Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.

Top Reviewed Employees

Paul Lazzaro

Product Specialist

5.0

View 25 Reviews

Daniel Goodman

Internet Sales Consultant

5.0

View 12 Reviews

Jason Giacoppo

Internet Sales Manager

5.0

View 80 Reviews

Caduste Michaud

Product Specialist

5.0

View 100 Reviews

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Latest Reviews

May 31, 2020

"Excellent experience in the middle of a pandemic"

- jvogel

This is the 3rd car we've purchased through Colonial. They are welcoming, responsive, and quick. They were serious about keeping us safe. Dan Goodman was friendly and engaging. We did most of the deal via email given the current state-wide crisis. I would definitely buy another car with Dan at some point and I highly recommend Colonial VW and Dan Goodman.

Employees Worked With

Stephanie Trevisone

5.0

Daniel Goodman

5.0

May 29, 2020

"Dan was super helpful and very prepared. Really recommend..."

- Marco Graziosi

Dan was super helpful and very prepared. Really recommend this dealership. They are very kind and supportive. I love Volkswagen and they are the best dealership so far.

Employees Worked With

Jason Giacoppo

5.0

Daniel Goodman

5.0

May 26, 2020

"I can not say enough about the amazing service at..."

- vwtig20

I can not say enough about the amazing service at Colonial Volkswagen in Medford. Dan was amazing. He sent me the quotes within minuets of talking with him for my 2020 Tiguan and scheduled a no contact test drive. When it was time to pick up my Tiguan, Dan brought the paperwork outside to me and within a short time I was on my way with my new car. Given the uncertain times it was extremely comforting to see the impeccable safety precautions that Colonial VW was taking. I am extremely pleased with the entire process and highly recommend Dan and Colonial VW for anyone in search of a Volkswagen.

Employees Worked With

Daniel Goodman

5.0

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