Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
3,009 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,009 reviews
October 27, 2025
The dealership broke a piece inside of my car and tried to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by t to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by the dealership. More
by MARISSASKOR
Verified CustomerEmployees Worked With
October 26, 2025
I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. Wish it could have been an sel model but that's my bad. More
by hpydestiny
Employees Worked With
Other Employees :
Patrick
October 23, 2025
Everyone is always friendly and helpful - efficient with time as well! Great space to work while I waited for the service to be completed. time as well! Great space to work while I waited for the service to be completed. More
by Amanda J
Employees Worked With
October 21, 2025
Great customer service! Clear communication about the needs of the vehicle and attention to detail. Clear communication about the needs of the vehicle and attention to detail. More
by ledebuhr
October 20, 2025
I appreciate the communication that was given, answering any questions I had and was able to get my car back to me same day. Very friendly and easy going. any questions I had and was able to get my car back to me same day. Very friendly and easy going. More
by sboivin2224
Employees Worked With
October 16, 2025
Took care or the problem that car was brought in for in a timely manner timely manner More
by eaholden77
Employees Worked With
October 15, 2025
Excellent experience super easy and would recommend them to others. Car buying made simple and hassle free. to others. Car buying made simple and hassle free. More
by LAM22CT
