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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,957 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,957 reviews

August 27, 2025

Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Mcgrath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Everything went smoothly. Had no issue. Jon was very helpful. I recommend this dealer for any service/maintenance More

by sametoksak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Everything was taken care of without any issues in the annual inspection. My ride to and from the dealership was good too. More

by swarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu More

by KLETREIZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Sales Pierre and manager Kevin and Mike have been really professional and friendly with helping my leasing process of my brand new 2025 Tiguan, the whole experience was easier than I expected. I am really g More

by PEI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

I have purchased 8 cars from this dealer over the years. Great experience from parts to service to sales. Highly recommend. More

by MCROSSCUP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

My Tiguan buying experience at Colonial VW has been positive. Everyone has been professional & courteous which is a reflection on their job satisfaction. I would highly recommend my salesman, Patrick More

by Georgia T
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t More

by TYPERKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Thanks Pierre’s help and making my car leasing experience so fast, smooth and easy More

by PEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

A word to describe Scott is honesty, I had the most amazing experience buying my new car financing by the first time and it was just easy clean conversation upfront person it’s called is really realist More

by jessyca.o.ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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